Key Skills for Professionals: How to Succeed in Professional Services
- 5h 2m
- Alan Pannett, Andrew Day, Andrew Dines, Shalini Sequeira
- Kogan Page
- 2013
Useful for both those entering a profession and those already working in a professional services business, Key Skills for Professionals helps lawyers, accountants, tech developers and consultants acquire and develop the expertise needed to stand out in a fiercely competitive environment -- the world of professional services.
Skills covered include: advocacy and communication skills, client care, professional standards and financial and business skills.
The authors make use of realistic and relevant case studies based on their knowledge and experience, as well as management exercises, tools for analyzing self-awareness and communication styles. Summaries with ideas for further reading explain how to effectively implement the skills necessary to progress a career.
About the Authors
Alan Pannett is CEO of Fresh, an award-winning provider of in-house learning and development to the legal profession.
Shalini Sequeira currently works as a consultant, with a focus on integrating learning and development consulting and legal consulting.
Andrew Dines is a trainer working with law firms and law firm professionals. He supports the development of effective leadership, governance regimes and business plans.
Andrew Day is a professional writer and an experienced trainer and manager.
In this Book
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The Professional Services Business
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Communicating with Clients, Professionals and Third Parties
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Personal Organization
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Effective Business Writing
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Presentation Skills
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Meetings: Making an Effective Contribution
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Networking
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Negotiation Skills
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Team Working
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Managing Performance, Setting Objectives, Maintaining Momentum and Responding to Feedback
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Financial and Commercial Awareness
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Behaving Professionally
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Where Do You Go from Here?
