Leadership Trust: Build It, Keep It
- 24m
- Christopher Evans
- Center for Creative Leadership
- 2015
This book helps leaders create a common language and understanding around issues of trust that show up in the organizational environment. It's important for leaders to be clear on how they are experiencing a situation that's causing a lack of trust before they initiate discussions on trust itself. Leaders need to be grounded in the observable actions or behaviors that are affecting their willingness to interact. To identify these behaviors, this book looks at interpersonal trust through factors of perceived trustworthiness, or dimensions of trust. Next, leaders need to prepare for and engage in trust-advancing conversations. This book provides some examples of initiating both individual and team-level trust conversations around specific issues that deal with ability, integrity, and loyalty. You'll learn to choose between sharing performance feedback and initiating deeper trust conversations.
About the Author
Christopher Evans is a senior faculty member and executive coach at the Center for Creative Leadership. He works in individual and systems decision-making spanning executive and team coaching, governing boards, and leadership facilitation across a wide variety of client engagements. With a Master of Public Health degree in health-care organization and policy and a doctoral degree in health administration and leadership from The Medical University of South Carolina, he also is board-certified in multiple disciplines of management, finance, and executive coaching.
In this Book
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Leadership Trust—Build It, Keep It
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Forward
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What Is Trust?
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Types of Trust
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Dimensions of Trust
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Taking Action on Trust Issues
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Individual Trust Conversations
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Team Trust Conversations
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Trust and Decision-Making
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Last Words
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Glossary
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Suggested Resources
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Notes
