Learning Paths: Increase Profits by Reducing the Time it Takes Employees to Get Up-to-Speed
- 3h 53m
- Jim Williams, Steve Rosenbaum
- John Wiley & Sons (US)
- 2004
Using this indispensable resource, your organization can map out and implement the revolutionary Learning Path training approach—a method that can reduce the start-up time for your new employees by 30% and guarantees measurable bottom-line results.
Learning Paths is a down-to-earth practical resource that is filled with illustrative examples, methods, techniques, strategies, processes, and tools for making company-wide, real-time training possible. Created to be flexible, the Learning Path approach can be customized to fit your organization no matter what its type or size. Learning Paths is divided into three sections:
- The Learning Path Methodology: Walks the reader through the major steps and strategies needed for building Learning Paths.
- Doing the Right Training: Offers a wide range of strategies, methods and techniques that can be targeted to the training within a Learning Path and tied to an organization’s particular business needs.
- Do the Training Right: Shows how to ensure the training within a Learning Path is delivered in the most cost-effective manner and introduces methods for structuring training so that it transfers to the job easily and effectively.
About the Authors
Steve Rosenbaum And Jim Williams began working together in 1996 when Jim joined GE to lead the training function for one of the GE Capital businesses. Steve worked with Jim, along with many other clients, as an external consultant, instructional designer, and writer. Out of this collaboration, the concept of Learning Paths was developed, implemented, tested, and proven.
Jim Williams is a training and development leader with over twenty years' experience creating and implementing training solutions to support organizational change and growth initiatives, first at IBM and then at GE. At GE Jim was the Chief Learning Officer for Business Process Outsourcing work in India and set up the learning function for GE's outsourcing in Eastern Europe in Budapest, Hungary. He developed award-winning sales training at GE Capital and used a blended approach of online and classroom learning to help change the way salespeople go to market and the way sales leaders coach. At IBM Jim held various leadership roles in training functions, including leadership development, quality improvement, and pioneering the use of distance learning for technical vitality.
Over the past twenty-three years, Steve Rosenbaum has worked with America's leading companies, including Disney, DuPont, GE Capital, Ceridian, IBM, and Carlson Companies, to help them design, develop, and implement creative training solutions. He has worked both as an independent consultant and as a subcontractor to larger training and consulting firms. Steve has extensive experience designing and developing training for call centers, sales forces, customer service agents, managers, and internal consultants. He has worked in almost every industry from banking to high tech to health care to manufacturing. Steve has developed training and led training projects in a wide range of delivery methods. Steve has also written two other books, Managing and Measuring Productivity and Fair Employment Interviewing. Steve brings to the book a broad business prospective from the outside looking in.
In this Book
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From Graduation Day to Independence Day
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Getting Started
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Measuring Time to Proficiency
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Mapping Learning Paths
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Finding Quick Hits
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Accelerating Learning Paths
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Transition and Maintenance
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Managing Learning Path Projects
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Building Proficiency Models
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Developing Top Performers
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Connecting to Business Needs
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Capturing Content
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Selecting Training Methods
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Establishing Managers as Coaches
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Building Directed Self-Study
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Creating the New Classroom Experience
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A Final Note
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Frequently Asked Questions
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Tool Kit
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Resources
