Learning Through Knowledge Management
- 5h 26m
- Ann Y. E. Loh, K. K. Lim, Pervaiz K. Ahmed
- Taylor and Francis
- 2002
Learning through Knowledge Management provides an insightful overview of the main issues integrating learning and Knowledge Management. It offers a rich resource of case examples that highlight Knowledge Management in practice. The text explores and defines learning and Knowledge Management concepts, and deals with the elements that play an important part in determining implementation success in the organization.
The chapters present a managerially oriented discussion of the following key areas:
- The role of processes in managing knowledge
- The behavioural side of Knowledge Management
- Leadership reflexes for knowledge management success
- The key features of Information Technology required for Knowledge Management
- The future of Knowledge Management as part of organization management.
There are many case studies which include: British Airways BP Amoco Ford Hewlett Packard Xerox Swedish Police IBM The case studies encompass a diverse and broad range of sectors, maturity of practice, problems and approaches to Knowledge Management.
In this Book
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Learning Through Knowledge Management
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Preface
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Knowledge Management and Learning for Organizations
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Process Approaches for Management of Knowledge and Learning
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Culture for Knowledge Sharing and Transfer
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Leadership Role in the Management of Knowledge Structures and Culture
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Measurement and Technology
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Learning Knowledge Management Imperatives — Present Into Future
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British Airways
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BP Amoco
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Celemi
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Chevron
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CMG
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Ford
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Hewlett-Packard
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Honda
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IBM
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ICL
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Lucent Technologies
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Monsanto
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Pacific Western Airlines
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The Post Office
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Quidnunc
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Singapore Airlines
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Swedish National Crime Intelligence
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Xerox
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References and Further Reading
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Case Study References
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