Love ‘Em Or Lose ‘Em: Getting Good People To Stay

  • 4h 9m
  • Beverly L. Kaye, Sharon Jordan-Evans
  • Berrett-Koehler Publishers
  • 2005

With every employee who walks out the door costing the company up to 200% of their annual salary to replace, retention is one of the most important issues facing businesses today. And with so many surveys reporting that employees are unhappy and not working up to their full potential, engagement becomes a second serious and costly issue. The latest edition of this Wall Street Journal bestseller gives everyone from the CEO to the front-line supervisor solutions for engaging and retaining the employees they simply can't afford to lose.

Beverly Kaye and Sharon Jordan-Evans offer 26 simple strategies--from A to Z--that managers can use to address their employees' real concerns and keep them engaged. These strategies are neither difficult nor costly, because what employees really want--even more than costly added perks like bigger salaries--is meaningful work, opportunities for growth, excellent bosses, and a sense of connectedness to the group.

This updated and revised edition includes a new manager's troubleshooting guide, which highlights major engagement and retention problems and offers concise, straightforward solutions. Furthermore, each of the 26 chapters has been revised with updated research and statistics. This will become the ultimate how-to book for winning the new talent wars.

In this Book

  • Love ’Em Or Lose ’Em—Getting Good People To Stay
  • Introduction: A.J.’s Exit
  • Ask—What Keeps You?
  • BUCK—It Stops Here
  • CAREERS—Support Growth
  • DIGNITY—Show Respect
  • ENRICH—Energize the Job
  • FAMILY—Get Friendly
  • GOALS—Expand Options
  • HIRE—Fit Is It
  • INFORMATION—Share It
  • JERK—Don’t Be One
  • KICKS—Get Some
  • LINK—Create Connections
  • MENTOR—Be One
  • NUMBERS—Run Them
  • OPPORTUNITIES—Mine Them
  • PASSION—Encourage It
  • QUESTION—Reconsider the Rules
  • REWARD—Provide Recognition
  • SPACE—Give It
  • TRUTH—Tell It
  • UNDERSTAND—Listen Deeper
  • VALUES—Define and Align
  • WELLNESS—Sustain It
  • X-ers and Other Generations—Handle with Care
  • YIELD—Power Down
  • ZENITH—Go for It
  • Troubleshooting Guide
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