Love 'Em or Lose 'Em: Getting Good People to Stay, Fifth Edition

  • 4h 13m
  • Beverly Kaye, Sharon Jordan-Evans
  • Berrett-Koehler Publishers
  • 2014
  • The latest edition of the bestselling book in the world on employee retention and engagement—more than 600,000 copies sold and translated into twenty-two languages
  • Completely revised and updated with more international examples and the results of a “what keeps you?” survey taken by 18,000 people
  • Presents twenty-six strategies, from A to Z, that managers at every level can use immediately to stem the talent drain

Since employees who walk out the door cost their companies up to 200 percent of their annual salaries to replace, retention is one of the most important issues facing businesses today. And with so many surveys reporting that employees are unhappy and not working up to their full potential, engagement is a second serious and costly issue. The latest edition of this Wall Street Journal bestseller offers twenty-six simple strategies—from A to Z—that managers can use to address their employees’ real concerns and keep them engaged. The fifth edition has been revised and updated throughout and includes many more international examples, reflecting the fact that Love ’Em or Lose ’Em is available in twenty-two languages, from Albanian and Arabic to Thai and Turkish. Its message is truly one that spans continents and cultures.

About the Authors

Beverly Kaye is founder and Chairwoman of Career Systems International. She is a recipient of ASTD’s Distinguished Contribution to Workplace Learning and Performance Award and is the author of Up Is Not the Only Way.

Sharon Jordan-Evans is president of the Jordan Evans Group and is a sought-after keynote presenter and a certified executive coach. Kaye and Jordan-Evans are the coauthors of Love It, Don’t Leave It: 26 Ways to Get What You Want at Work.

In this Book

  • Love 'Em or Lose 'Em—A Proven Approach to Leading
  • How to Read This Book
  • Ask—What Keeps You?—Ponder This—Do You Know What They Really Want?
  • Buck—It Stops Here—Ponder This—Who's Really in Charge of Engaging and Retaining Your Best People?
  • Careers—Support Growth—Ponder This—Are You Helping Build Their Future, or are You in the Way?
  • Dignity—Show Respect—Ponder This—In How Many Ways do You Show You Respect Them?
  • Enrich—Energize the Job—Ponder This—Do Your People Have to Leave to Learn Something New?
  • Family—Get Friendly—Ponder This—Do Your Employees Have to Choose between Work and Family?
  • Goals—Expand Options—Ponder This—Is “up” the Only Career Path They See? and is “up” in Short Supply?
  • Hire—Fit is It—Ponder This—What's Your Hiring “Hit Rate?” How Many Turn Out to Be Stars Who Stay and Produce at Their Peak?
  • Information—Share It—Ponder This—Do You Have Information? Do You Share it?
  • Jerk—Don't Be One—Ponder This—Are You One? Occasionally?
  • Kicks—Get Some—Ponder This—Do You Hold the “All Work, No Play” Philosophy—Where Work is Simply Not the Place for Fun?
  • Link—Create Connections—Ponder This—Is Your Organization Easy to Leave?
  • Mentor—Be One—Ponder This—What are They Learning from You?
  • Numbers—Run Them—Ponder This—How Much Does it Cost to Lose Them?
  • Opportunities—Mine Them—Ponder This—Will They Find the Next Opportunity inside or outside Your Organization?
  • Passion—Encourage It—Ponder This—Do You Know What Gets Them up Every Morning?
  • Question—Reconsider the Rules—Ponder This—Which Would You Rather Keep—The Rules or the People?
  • Reward—Provide Recognition—Ponder This—Which Matters More, Praise or Pay?
  • Space—Give It—Ponder This—Are Your Employees on a Short Leash?
  • Truth—Tell It—Ponder This—How Often are You Giving and Getting Feedback?
  • Understand—Listen Deeper—Ponder This—When You Tune Out, Do You Miss Out?
  • Values—Define and Align—Ponder This—What Matters Most to Them?
  • Wellness—Sustain It—Ponder This—Are They Sick or Tired?
  • X-ers and Others—Handle with Care—Ponder This—How are They Different?
  • Yield—Power Down—Ponder This—Do You Believe Your Way is the Only Way?
  • Zenith—Go for It—Ponder This—How Will You Sustain Your Commitment to Engagement?
  • Calling All Managers of Managers
  • Notes
  • The Next Time You Need a High-Level Keynote Speaker…
  • Beyond the Book
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