Managing Employee Turnover: Dispelling Myths and Fostering Evidence-Based Retention Strategies
- 1h 53m
- David G. Allen, Phillip C. Bryant
- Business Expert Press
- 2012
Get ready to deal with "pent-up" turnover! When the job market improves, many employees who have had few options will be looking for new alternatives. Employee turnover can be expensive, disruptive, and damaging to organizational success. Despite the importance of successfully managing turnover, many retention management efforts are based on misleading or incomplete data, generic best practices that don't translate, or managerial gut instinct at odds with research evidence. We synthesize volumes of academic research on employee turnover into a practical guide to managing retention. Turnover fictions are dispelled and replaced by research-based facts. Keys to diagnosing and managing employee turnover are presented such that readers can effectively manage employee retention today! These ideas are invaluable to audiences from CEOs who care about the impact of turnover on the organization's bottom line to the Managers who suffer the most when their best talent leaves; from Human Resource Professionals whose career success may depend on effectively managing turnover to students mastering new knowledge and skill sets.
About the Authors
Dr. David Allen is First Tennessee Professor of Management at the University of Memphis. He has been studying turnover and retention for more than a decade and has published numerous turnover studies in top Management and Psychology journals such as Academy of Management Journal, Journal of Applied Psychology, Journal of Management, Journal of Organizational Behavior, Human Relations, and Human Resource Management Review (see Appendix). He has also translated this scholarly research into managerial and practitioner friendly guides for the SHRM Foundation and for the Academy of Management Perspectives.
Dr. Phil Bryant is an Assistant Professor at Columbus State University. His research on Human Resource Management and Employee Turnover has been published in journals such as Human Resource Management Review, Academy of Management Perspectives, and Employee Responsibilities and Rights Journal. He has made several presentations at academic conferences as well as practitioner venues such as Memphis Society of Entrepreneurs. Additionally, Dr. Bryant has worked as a Human Resource Manager for both small and large organizations. He continues to provide his expertise in Human Resource Management as an advisor to top management teams and boards of directors of emerging and entrepreneurial organizations.
In this Book
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Managing Employee Turnover—Dispelling Myths and Fostering Evidence-Based Retention Strategies
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Foreword
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Introduction—Racecars, Space Shuttles, and Employee Turnover
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Myth, Turnover Is Bad—Understanding the Real Impact of Turnover
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Myth—It’s All About the Benjamins—Understanding What Really Drives Turnover Decisions
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Myth—Turnover Is Driven by Job Dissatisfaction—Understanding New Perspectives on Why Employees Leave and Stay
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Myth—Retention Is Simple—Strategic Data Collection, Analysis, and Organizational Context
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Myth—Turnover Is Out of My Control—How Managers Can Directly Influence Turnover Decisions
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Attracting the Right Talent—Recruitment and Employee Turnover
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Hiring the Right People—Selection and Employee Turnover
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On-Boarding—Socialization and Employee Turnover
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Developing Human Capital—Training, Development, and Employee Turnover
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Sometimes Pay Does Matter—Compensation, Rewards, and Employee Turnover
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Employees Leave Bosses—Supervision, Leadership, and Employee Turnover
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Engaged Employees—Engagement and Employee Turnover
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Conclusion—Talent Emergence
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Notes
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References
