Managing Incompetence: An Innovative Approach for Dealing With People

  • 1h 57m
  • Gabriel Ginebra
  • Association for Talent Development
  • 2013

Every day managers and supervisors face a myriad of personalities in the workplace. Here, for the first time in English, is a humorous, yet practical guide to dealing with all those seemingly ‘incompetent’ people on your staff. Author Gabriel Ginebra guides you through the ‘Fougi Model’ to diagnose inefficiencies and learn how to discern and improve peoples’ behaviors in the workplace. Business readers the world over can benefit from this innovative approach to managing staff.

About the Author

Gabriel Ginebra began his career as a professor at the IESE School of Business and taught later at several prominent business schools in Spain, including the University of Abat Oliba CEU where he currently teaches management skills. He has directed consulting projects for companies in the financial, pharmaceutical, healthcare, logistics and media sectors. Ginebra has both an MBA and a doctorate in workplace organization from IESE. Ginebra lives in Barcelona, Spain.

In this Book

  • Managing Incompetence—An Innovative Approach for Dealing with People
  • Foreword
  • Introduction
  • Work With What You Have
  • The Unbearable Lightness of Managing People
  • Personnel Director or People Manager?
  • A Template for Diagnosing Incompetence
  • Don’t Sweat the Small Stuff
  • The Blissful Scatterbrain
  • The Hyperactive, Short-Sighted Employee
  • The Theorist
  • The Clumsy Employee
  • The Smothered Employee
  • The Busy-Fool, Lazy- Employee Syndrome
  • The Absent-Minded Employee
  • The Unconfident Employee and the Deadbeat
  • The Incapable Employee
  • A Manager, a Teacher
  • Counsel the Doubtful
  • Be a Grateful Manager
  • Forgive, Greet, and Say Please
  • Conclusion—I Know Only That I Know Nothing
  • Twenty- Five Incompetent Characters in Films
  • References