Managing Knowledge Workers: Value Assessment, Methods, and Application Tools

  • 2h 13m
  • Justyna Patalas-Maliszewska
  • Springer
  • 2013
  • Includes an IT tool to support decision making on profitability of investment in employee qualifications and skills
  • Presents the distinction between contemporary qualitative and quantitative methods of evaluating intellectual capital
  • Presents the Sknowinnov method to forecast the future value of knowledge worker selection towards increasing innovation capacity

This book focuses on understanding the strategic role of the knowledge workers in companies, especially in creating an innovative company. The author presents the 'Sknowinnov method' and a decision-making model for the assessment of the value of strategic knowledge resources in companies.

This method and its approach can be used as excellent tools for a quantitative knowledge analysis in an economic viewpoint. The IT tool that is developed for this method offers support in decision making at a strategic level regarding the profitability of any investment in employee qualifications and skills. The tool also connects the selected determinants described in an innovative company with the value of the personnel usefulness function, enabling the assessment of the rationality and effectiveness of knowledge. HR managers and knowledge management consultants for innovative companies would find this book and the IT tools presented specially useful. This book also adds value to researchers dealing with analysis of quantitative and qualitative methods in intellectual capital research.

In this Book

  • Introduction
  • Research Core of Knowledge Management
  • Innovative Company
  • Model for Managing Knowledge Workers
  • Examples of Applications of the Sknowinnov Model in Creating an Innovative Company
  • Conclusion