Microsoft Dynamics 365 for Dummies

  • 5h 55m
  • Renato Bellu
  • John Wiley & Sons (US)
  • 2018

Accelerate your digital transformation and break down silos with Microsoft Dynamics 365

It’s no secret that running a business involves several complex parts like managing staff, financials, marketing, and operations—just to name a few. That’s where Microsoft Dynamics 365, the most profitable business management tool, comes in.

In Microsoft Dynamics 365 For Dummies, you’ll learn the aspects of the program and each of its applications from Customer Service to Financial Management. With expert author Renato Bellu’s clear instructions and helpful tips, you’ll be managing to your fullest advantage before you know it. Let’s get started!

  • Digitally transform your business by connecting CRM and ERP
  • Use data to make decisions across all business functions
  • Integrate Dynamics 365 with Office 365 and LinkedIn
  • Manage financials and operations

Are you running a dynamic business? This book shows you how!

About the Author

Renato Bellu is an ERP and CRM solutions architect and hands-on computer programmer. He has architected and managed some of the most complex ERP and CRM implementations ever successfully completed with Microsoft Dynamics, and has created several successful video courses for Lynda.com and LinkedIn Learning. Ren is also the author of Microsoft Dynamics GP for Dummies.

In this Book

  • Introduction
  • Floating on a Secure Cloud
  • Extending Your Reach with Office 365
  • Powering up Your Business Intelligence
  • Extending Dynamics 365 with PowerApps
  • Going with the Microsoft Flow to Enhance Dynamics 365
  • Turning Relationships into Revenue with Sales
  • Connecting with Customers Anytime, Anywhere with Customer Service
  • Profiting from Project Service Automation
  • Creating and Nurturing Leads with Marketing
  • Going Mobile with Field Service
  • Accounting for Your Business with Business Central
  • Setting up Business Central for Optimal Results
  • Going beyond Crunching Numbers with Financial Management
  • Becoming a Smooth Operator with Operations
  • Looking under the Hood (Understanding the D365O Technology)
  • The Ten Most Exciting Capabilities of Dynamics 365
  • Ten Dynamic 365 Myths to Dispel
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