MIT Sloan Management Review Article on Are Negative Emotions Brewing in Your Workplace?

Watch out for these signs that workers may be harboring negative feelings about your organization.

For more than two decades, I’ve been studying workplace circumstances that evoke negative emotions. My research, often conducted with colleagues, explores the darker side of work — from exceptional, highly dramatic organizational crises to the everyday problem of routinely disrespectful interactions among coworkers (a phenomenon for which my coauthor Lynne Andersson and I coined the term “workplace incivility”).