MIT Sloan Management Review Article on Balance Efficiency With Transparency in Analytics-Driven Business

The ubiquity of algorithms in daily life raises questions about ethics, transparency, and who’s keeping tabs on how those algorithms work.

We have disturbingly little idea how many of the algorithms that affect our lives actually work. We consume their output, knowing little about the ingredients and recipe. And as analytics affects more and more of our lives and organizations, we need more transparency. But this transparency may be a bitter pill for businesses to swallow.