MIT Sloan Management Review Article on How Cognitive Technologies Can Help Managers During the COVID-19 Crisis

Even in the best of times, managers face a huge roster of tasks across a wide range of priorities — handling daily operations, tracking progress toward corporate goals, planning for the future, overseeing individuals on their teams, and more. The pace of work has also grown exponentially in recent years within companies, as has the complexity.

Now, with the COVID-19 pandemic bringing massive upheaval, the list of tasks has grown even longer — and, due to layoffs, absences, and new work arrangements, these tasks must often be achieved with smaller teams.

In my work with a broad variety of industries, from consumer packaged goods to oil and gas, I’ve seen that some businesses have been more successful at adapting to these rapid changes than others: organizations that have adopted cognitive technology.