MIT Sloan Management Review Article on How Good Citizens Enable Bad Leaders

  • 7m
  • Anthony C. Klotz, Ghufran Ahmad, Mark C. Bolino
  • MIT Sloan Management Review
  • 2021

Effective leaders motivate and inspire their teams to engage in what scholars call citizenship behaviors, which go above and beyond job requirements to benefit the organization. These behaviors include helping coworkers, taking on additional responsibilities, sharing innovative solutions, and putting in extra hours when necessary. They contribute to company performance by saving scarce resources, increasing organizational stability, enhancing team effectiveness, and making the workplace more attractive.

About the Author

Anthony C. Klotz is an associate professor of management at Mays Business School at Texas A&M University.

Mark C. Bolino is the Michael F. Price Chair in International Business and the David L. Boren Professor at the University of Oklahoma’s Price College of Business.

M. Ghufran Ahmad is an associate professor in the Suleman Dawood School of Business at Lahore University of Management Sciences in Pakistan.

Learn more about MIT SMR.

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  • MIT Sloan Management Review Article on How Good Citizens Enable Bad Leaders