MIT Sloan Management Review Article on How Job Crafting Can Make Work More Satisfying

  • 4m
  • Ashish Malik, Ben Laker, Charmi Patel, Pawan Budhwar
  • MIT Sloan Management Review
  • 2020

It’s difficult to overstate the importance of employee engagement for organizations. Disengagement results in lost productivity that costs employers an estimated $500 million annually. According to Gallup research, over 65% of workers don’t consider themselves engaged and want their jobs and current roles to be more satisfying, meaningful, and fulfilling. These alarming revelations are consistent with a series of recent studies, which concluded that employees are switching off because their skills aren’t fully utilized; they’re not challenged or stimulated, and they feel that they lack flexibility and autonomy.

For managers, then, determining how to improve engagement and satisfaction is a mission-critical priority, particularly in a post-pandemic working world where uncertainty is rife. Job crafting is one approach being used to do so in the wake of COVID-19.

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  • MIT Sloan Management Review Article on How Job Crafting Can Make Work More Satisfying