MIT Sloan Management Review Article on Rethinking Assumptions About How Employees Work

  • 7m
  • George Westerman
  • MIT Sloan Management Review
  • 2021

A management meme of the last year asks, “Who led digital transformation in your company?” The answer is not the CEO or COO or CIO. It’s COVID-19.

While darkly funny, it highlights an important point. The pandemic unleashed unprecedented levels of change in the business environment. In April 2020, soon after much of the world entered lockdown, Microsoft CEO Satya Nadella said, “We’ve seen two years’ worth of digital transformation in two months.”

About the Author

George Westerman (@gwesterman) is a senior lecturer with the MIT Sloan School of Management and principal research scientist for workforce learning in MIT’s Abdul Latif Jameel World Education Lab.

Learn more about MIT SMR.

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  • MIT Sloan Management Review Article on Rethinking Assumptions About How Employees Work

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