MIT Sloan Management Review Article on Tomorrow's KPI Dashboards Will Be Your Boss

As KPI dashboards evolve, they’re transforming how executives manage themselves.

Look at your watch: Does it just tell time, or can it also display how many steps you’ve taken? How about help you schedule texts and navigate city streets?

The same smartwatch technology that tracks heartbeat and calendars can also enable real-time display of the KPIs that effectively run your business. Digital device innovation enables “KPIs everywhere” — for example, “Alexa/Siri/Cortana, how does this week’s ARPU compare with last week’s?” Such mobile KPI platforms won’t just transform how we think about dashboards — they’ll transform leadership behavior.

About the Author

Michael Schrage is a research fellow at the MIT Sloan School of Management Initiative on the Digital Economy, where he does research and advisory work on how digital media transforms agency, human capital, and innovation.

Learn more about MIT SMR.