Moderating Usability Tests: Principles and Practices for Interacting

  • 3h 25m
  • Beth A. Loring, Joseph S. Dumas
  • Elsevier Science and Technology Books, Inc.
  • 2008
Offering targeted advice on how to maintain objectivity, this book presents the most effective principles and practices – both practical and ethical – for moderating successful usability tests.

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