Nincompoopery: Why Your Customers Hate You--And How to Fix It

  • 2h 36m
  • John R. Brandt
  • HarperCollins Leadership
  • 2019
CEO and award-winning business writer John R. Brandt offers concrete examples of how any organization--large or small, and regardless of industry--can innovate in ways that delight customers and attract top-level talent.

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