No Excuses: A Business Process Approach to Managing Operational Risk
- 4h 56m
- Dennis I. Dickstein, Robert H. Flast
- John Wiley & Sons (US)
- 2009
Ready for Real-World Operational Risk Management?
No Excuses: A Business Process Approach to Managing Operational Risk recognizes operational risk management as a tool to help leaders at all levels in all organizations to proactively manage risks. Authoritative and proactive, this guidebook answers questions including:
- What can my organization do about the risk of loss resulting from inadequate processes, people, or systems?
- To what extent should my organization link employee compensation or job performance with operational risk management?
- How is operational risk taken into consideration when new products or technology solutions are designed or acquired, deployed, and executed?
- Does my organization have an inventory of its key business processes with documented controls and designated senior managers responsible?
Practical and no-nonsense in approach, this guide is written with a unique focus on integrating business process management with operational risk management to equip your organization to realize that there are no excuses when it comes to managing operational risk and business processes.
About the Authors
Dennis I. Dickstein has over thirty years of experience in risk management and business process. He installed a control framework to manage operational risk for the U.S. arm of a global financial services firm, where he also developed and currently manages a new framework for privacy and data protection. Before then, he held several operating and planning positions in business and government.
Robert H. Flast is a Management Consulting Partner with CSC. He has over thirty years of information technology and general management experience in major corporations and specializes in the area of business and IT strategy and services alignment. He is the author or coauthor of seven books on technology.
In this Book
-
Surviving a Series of Unfortunate Events
-
What Is Operational Risk?
-
What Is Business Process Management?
-
Integrating Process and Risk Frameworks—Prologue
-
Aligning Risk Appetite with Business Goals
-
Determining Potential Risk of Business Processes
-
Monitoring Process and Risk
-
Active Risk and Process Management
-
Integrating Process and Risk Frameworks—Epilogue
-
Role of Technology
-
Role of Outsourcing and Offshoring
-
Role of Organizations
-
Role of Corporate Governance
-
Changing Corporate Culture
-
Preventing Another Series of Unfortunate Events
