Organizational Behavior and Theory in Healthcare: Leadership Perspectives and Management Applications

  • 8h
  • Stephen L. Walston
  • Health Administration Press
  • 2017

In the dynamic and demanding field of healthcare, managers face a unique set of challenges. They lead complex organizations characterized by ever-changing relationships and reporting structures. They interact daily with personnel representing multiple specialties and different professional cultures. To be successful, healthcare leaders must be able to manage these complicated relationships. This book explores theories of organizational design, leadership, and management and the social psychology of organizations as they apply to healthcare. The author, drawing on years of experience as a hospital CEO, uses real-world scenarios to illustrate the management practices that enhance organizational effectiveness and efficiency. Through chapter cases, activities, and questions that reinforce essential concepts, readers will gain an understanding of not only theory but also how the interrelationships of people, organizations, and structures drive the success of a healthcare organization. Organizational Behavior and Theory in Healthcare provides in-depth coverage of the following concepts and more: Theories of managing people Individual and organizational ethics and values Emotions and stress on the job Attitudes and perceptions Power and influence Leadership styles and their application Organizational culture Decision making and problem solving Group dynamics and teams Managing diversity Conflict management and negotiation Organizational design Strategy and change management The comprehensive content is divided into 20 chapters, each dedicated to a specific topic, allowing instructors to adapt the book easily to their course. A listing of healthcare administration competencies by chapter assists instructors in creating a competency-based curriculum.

About the Author

Stephen L. Walston, PhD, has worked as both a professor and a healthcare administrator. Currently, he is a professor in the David Eccles School of Business at the University of Utah in Salt Lake City. Previously, he served as the vice president for academic affairs at the University of Utah s Asia Campus, located at the Incheon Global Campus in Songdo, Korea, and concurrently as a professor on the faculty of the Division of Public Health in the Department of Family and Preventive Medicine at the University of Utah School of Medicine. Prior to that, Dr. Walston worked for 10 years as a professor and associate dean for academic affairs at the University of Oklahoma School of Public Health in the Department of Health Administration and Policy. He also served as an MHA program director at Indiana University and a faculty member at Cornell University. Earlier in his career, he served as an executive for 14 years in hospitals in the western United States. For 10 of those years, he was a CEO. Dr. Walston has worked in many Middle Eastern and Central American countries, helping organizations improve their strategic direction and leadership capabilities. He has published articles in numerous journals in the United States and Europe. He has a PhD from the University of Pennsylvania s Wharton School and specializes in healthcare strategy, organizational development, and leadership. He earned a bachelor s and master s degree from Brigham Young University. In his free time, Dr. Walston enjoys woodworking, beekeeping, reading, bicycling, gardening, and helping his six children and six grandchildren.

In this Book

  • Organizational Behavior, Organizational Theory, and their Importance in Healthcare
  • Theories of Managing People
  • Individual and Organizational Learning
  • Individual and Organizational Ethics and Values
  • Individual and Organizational Motivation
  • Emotions and Stress on the Job
  • Paradigms and Perceptions
  • Power and Influence
  • Leadership Theories and Styles
  • Organizational Culture
  • Developing Employees Through Mentoring, Coaching, and Delegation
  • Performance Management
  • Decision Making
  • Creativity and Innovation
  • Group and Team Dynamics
  • Communication
  • Managing Diversity
  • Conflict Management and Negotiation
  • Organizational Design
  • Strategy and Change Management


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