People Skills for Project Managers

  • 8h 4m
  • Ginger Levin, Steven W. Flannes
  • Management Concepts
  • 2001

For many project managers, handling people problems is the most challenging part of the job. No matter how great a team’s technical expertise, interpersonal conflict and problem behavior can cause stress—and even cause a project to fail. This timely handbook focuses squarely on the soft skills you need to manage a project successfully.

People Skills for Project Managers is filled with methods and tools for handling people problems that involve communication, motivation, performance, behavior, crisis, and much more. Practical and relevant, this dynamic resource is filled with real-life scenarios, supplemented by concrete approaches and solutions that are supported by the latest research.

Use this book as a primer to learn a new skill set that’s highly valued by companies today. Or keep it as a quick reference for on-the-spot help when you encounter a problem.

About the Authors

Steven W. Flannes, Ph.D., is a psychologist and management consultant with 18 years of experience in helping managers increase their effectiveness in the “people” areas of managing.

Ginger Levin, DPA, is a senior consultant in project management with more than 25 years of experience in project management maturity assessments, development of training programs in project management, program evaluation and auditing, and organization development.

Together they bring a unique, integrated approach combining behavior management with project management to People Skills for Project Managers.

In this Book

  • People Skills for Project Managers
  • Importance of People Skills in Project Management
  • Project Manager: Leader, Manager, Facilitator, Mentor
  • Interpersonal Communication “Tools” for the Project Manager
  • Motivating Team Members
  • Poor Team Member Performance: Career Development Issue, Training Issue, or Personal Problem?
  • Managing Project Conflict
  • Project Manager: Know Thyself, Heal Thyself
  • Critical Incidents: When Traumatic Events Strike the Project Team
  • Trends, Reflections, Career Management, and Musings

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