People Strategies for Trainers: 176 Tips and Techniques for Dealing with Difficult Classroom Situations

  • 2h 20m
  • Robert W. Lucas
  • 2005

All learners are not created equal, so it's important for trainers and educators to create the proper environment in which all participants can maximize their potential. People Strategies for Trainers provides readers with dozens of tips and strategies for dealing with societal issues related to learners, showing them how to create training materials, and set up the learning environment. In addition to older and younger learners, people with disabilities, and those who speak English as a second language, readers will learn how to communicate in challenging situations, and with different types of learners including:

  • talkers
  • poor listeners
  • distracted, shy and inconsiderate participants
  • show-offs
  • class clowns
  • and more.

A practical book that helps trainers put theory to work, People Strategies for Trainers contains a wealth of tools and resources that will help trainers address diverse styles and needs, even in unexpected and difficult circumstances.

About the Author

Robert W. Lucas (Casselberry, FL) is president of Creative Presentation Resources, a training and presentation product company, and a founding managing partner in Global Performance Strategies, a human resource development training and consulting firm. He is the author of The Creative Training Idea Book, The Big Book of Flip Charts, and Coaching Skills.

In this Book

  • Defining the Challenge
  • Preparing for the Inevitable
  • Communicating with a Diverse Audience
  • Participants Who Speak English as a Second Language
  • Participants with Disabilities
  • Interacting with Different Generational Levels
  • Poor Listeners
  • Socializers
  • Monopolizers
  • Shy Participants
  • Inconsiderate Participants
  • Show-Offs
  • Experts
  • Agitators
  • Revolutionaries
  • Pessimists
  • Autocratic or Controlling Participants
  • Clowns
  • Distant or Distracted Participants
  • The Trainer's/Teacher's Favorite
  • Latecomers
  • The Hyperactive Learner: Adult Attention-Deficit Disorder (ADD)/Attention-Deficit Hyperactive Disorder (ADHD)
  • Substance Users
  • Ill-Prepared Participants
  • Resources for Trainers, Educators, and Presenters
  • Resources Related to Working with Difficult Participants/Learners and People