People Strategies for Trainers: 176 Tips and Techniques for Dealing with Difficult Classroom Situations

  • 2h 20m
  • Robert W. Lucas
  • AMACOM
  • 2005
Learn to create the proper environment in which all participants can maximize their potential. This practical book contains a wealth of tools and resources to help trainers address diverse styles and needs, even in unexpected and difficult situations.

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