Perfect Phrases for Managers and Supervisors

  • 1h 25m
  • Meryl Runion
  • McGraw-Hill
  • 2005

The latest addition to the bestselling Perfect Phrases series, Perfect Phrases for Managers and Supervisors is an indispensable tool for novice to mid-level managers and frontline supervisors. Corporate communications guru Meryl Runion coaches readers in the six fundamentals of effective delivery, including "Be Short, Specific, Targeted," and "Say What You Mean, Mean What You Say, and Don't Be Mean When You Say It." And she arms them with:

  • Hundreds of perfect phrases for every phase of management, from supervising operations, to performance reviews, to communicating the company's mission
  • Expert advice on effective communication, with tips on what to say and what not to say, establishing the right tone, establishing authority, and more
  • Phrases for hundreds of specific tasks, including delegating, giving feedback, empowering employees, handling emotional employees, disciplining, and terminating

About the Author

Meryl Runion is the president and CEO of SpeakStrong, Inc., and director of The Center for Responsible Communication. She has been featured in USA Today and dozens of trade journals.

In this Book

  • The Principles That Make PowerPhrases Perfect Phrases
  • Put Your Best Foot Forward: Perfect Phrases to Establish Your New Role
  • Perfect Phrases to Create a Mission-, Vision-, and Values-Based Team
  • Perfect Phrases to Foster an Open Communication Culture
  • Perfect Phrases to Ace the Interview You Conduct
  • Perfect Phrases for Orientation
  • Perfect Phrases for Delegation
  • Perfect Phrases to Set and Communicate Standards and Goals
  • Perfect Phrases to Coach Employees
  • Perfect Phrases to Handle Employee Performance and Behavior Problems
  • Perfect Phrases for Conducting Performance Reviews
  • Perfect Phrases for Termination
  • Perfect Phrases for Meeting and Announcements
  • Perfect Phrases That Empower Employees
  • Perfect Phrases to Communicate up the Ladder
  • Tips for Making Your Perfect Phrases PowerPhrases
  • SpeakStrong, Inc. and the Center for Responsible Communication
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