Performance Coaching: A Complete Guide to Best Practice Approaches

  • 6h 7m
  • Carol Wilson
  • Kogan Page
  • 2014

Effective performance coaching helps individuals and organizations achieve their maximum potential, tackle challenges, and reach specific goals. It leads to personal and professional development and helps create a work-life balance.

Written as an introduction for those thinking of becoming or hiring a coach – personal or corporate – and a reference guide for experienced coaches, Performance Coaching offers a guide to the fundamentals of coaching by illustrating how to develop a best practice approach.

Using practical tools throughout the text and international case studies to demonstrate the various cultural challenges, Performance Coaching is a complete resource for developing coaching in any organization.

The new edition is completely updated to offer a greater focus on building a coaching culture in organizations and on the challenges that leaders face in understanding and developing a coaching approach.

About the Author

Carol Wilson is Managing Director of Performance Coach Training, sits on the Global Advisory Panel to the Association for Coaching, is a Trustee to charity The Ministry of Entrepreneurship and a Fellow of The Professional Speaking Association. She designs and delivers coaching and leadership programs all over the world to corporations and public sector organizations.

In this Book

  • Performance Coaching—A Complete Guide to Best Practice Coaching and Training
  • Foreword by Sir John Whitmore
  • Foreword by Sir Richard Branson
  • What is Coaching?
  • The Differences between Coaching, Therapy, Counselling, Mentoring and Consultancy
  • The Directive–Non-Directive Continuum
  • Self-limiting Beliefs
  • Coaching and Neuroscience
  • The Meaning of a Coaching Culture
  • Ten Steps to Creating a Coaching Culture
  • Coaching in the Workplace
  • Coach Training in the Workplace
  • Coaching in Leadership
  • Cross-cultural Coaching
  • Coaching in Schools
  • Coaching for Crisis at Christmas
  • Corporate Social Responsibility and Shared Value: Bringing Business and Society Back Together
  • Bullying in the Workplace
  • Resilience in Leadership
  • Coaching Supervision: A Workplace Perspective
  • ROI: Measuring the Return on Investment in Coaching
  • Listening
  • Reflecting, Summarizing and Clarifying
  • Questioning
  • Permission Protocol
  • The GROW Coaching Model
  • The EXACT Model: A Coaching Approach to Goal Setting
  • Coaching Feedback
  • The Structure of Coaching
  • Setting and Reviewing Actions
  • David Grove’s Clean Language
  • David Grove’s Emergent Knowledge
  • Transpersonal Coaching
  • An Introduction to Neurolinguistic Programming
  • Systemic Coaching
  • Transactional Analysis and the OK Corral
  • 360-degree Feedback
  • The Reuven Bar-On Emotional Quotient Inventory (BarOn EQ-i)
  • Thomas-Kilmann Conflict Mode Instrument
  • Marshall Rosenberg’s ‘Non-Violent Communication’
  • Situational Leadership
  • Kouzes and Posner: The Leadership Challenge
  • Cultural Transformation Tools
  • The Inner Game
  • Nancy Kline’s Thinking Environment
  • Appreciative Inquiry
  • Mindfulness
  • Elizabeth Kubler Ross’s Change Curve Six Stage Model
  • Bruce Tuckman’s ‘Forming, Storming, Norming and Performing’ Team Development Model
  • The Myers-Briggs Type Indicator (MBTI)
  • The Enneagram
  • Kolb’s Learning Styles
  • DISC
  • Johari Window
  • More Team Role Models
  • Conclusion
  • References


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