Performance Consulting: Applying Performance Improvement in Human Resource Development
- 7h 15m
- William J. Rothwell
- John Wiley & Sons (US)
- 2013
If organizations are to be successful they must improve individual and organizational performance in order to establish and maintain a high-performance workplace, develop intellectual capital, promote productivity, and ultimately enhance profitability.
Performance Consulting reveals how to distinguish between the signs and symptoms of productivity problems from the underlying root causes and find the most ethical and cost-effective solutions to solve those problems. The book is written for performance consultants, HR professionals, and any leader who want to fulfill the role of a performance consultant in order to develop more productive workers and create a globally-competitive organization.
Filled with illustrative examples from giants in the field of human performance technology, the book describes the skills needed in order to become an effective performance consultant. Step by step the author clearly shows how to uncover and deal with challenges and opportunities to improve human performance of organizations by analyzing their present and envisioning their future. The book offers vital information for examining an organization's present conditions that are associated with data collection and analysis methods. It also describes how to foresee future conditions of an organization associated with relevant sources in order to determine their future course.
Performance Consulting includes guidelines for implementing performance improvement solutions, which are often identified as performance improvement interventions. The book explains which approaches can offer the solutions that are likely to be most cost-effective, timely, ethical, and socially-responsible.
No matter what size your organization or your current job responsibilities, Performance Consulting offers the strategies and information needed to become a dynamic performance consultant.
About the Author
William J. Rothwell, Ph.D., is a professor in the Department of Learning and Performance Systems in the College of Education on the University Park Campus of The Pennsylvania State University. He has worked full-time in human resource management and employee training and development from 1979 to the present. He combines real-world experience with academic and consulting experience. He is the co-author of Improving On-the-Job Training and Mastering the Instructional Design Process both from Wiley.
In this Book
-
Why Training
-
Moving Toward Performance Consulting
-
Role Transformation—From Training to Performance Consulting (PC)
-
Analyzing the Present
-
Envisioning the Future
-
Gap Clarification
-
Prioritizing Gaps
-
Identifying the Root Causes of Performance Gaps
-
Selecting Performance Consulting Strategies
-
Implementing Performance Consulting Strategies—The External Organizational Environment
-
Implementing Performance Consulting Strategies—The Internal Work Environment
-
Implementing Performance Consulting Strategies—The Work
-
Implementing Performance Consulting Strategies—The Worker
-
Evaluating Performance Consulting
-
Answers to Discussion Questions
