Process Improvement

  • 10m
  • Team Publications
  • Human Resource Development Press
  • 2002

No more excuses! Use these Skill-Building Booklets to improve your employee’s performance on 32 important competencies.

Simple but complete.

Each Booklet provides an individual with a thorough overview, techniques, and methods to improve in each competency. The skills learned by the individual can be actualized through use of a unique application template that is included with each Booklet.

In this Book

  • Choose.
  • Challenge.
  • Collect.
  • Compare.
  • Consult.
  • Change.

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