Roadmap to Strategic HR: Turning a Great Idea into a Business Reality

  • 4h 14m
  • Ralph Christensen
  • AMACOM
  • 2006

Ralph Christensen brings his formidable talents, insights, and experience as a long-time HR executive at Hallmark to create Roadmap to Strategic HR, a groundbreaking book that asks provocative questions and shatters long-held beliefs—beliefs which often ensnare HR departments in unnecessary administrative details and unhealthy battles with managers. Consider what HR regularly does—and what it could be doing by shifting to a strategic focus:

  • Workplace planning is usually driven by budget, and used to control costs and headcounts—instead of as a creative, strategic process for identifying and acquiring the talent your organization truly needs.
  • Compensation professionals like to create point systems to assign jobs and set salaries, but the system is often based on faulty assumptions about what adds value in a job—and throws HR into conflict with managers fighting to get their employees more money through reclassification.
  • OD might do a great job of handling leadership development and training, but it routinely ignores work process and organiztional design—the difficult and crucial job of looking across divisions to see how systems are helping or hindering the organization’s effectiveness.
  • Learning and development groups are forever falling for the siren song of new programs, courses, and theoretical tools, but failing to deploy the most simple and effective avenue available: developing skills using real tasks and job assignments that stretch employees’ capabilities.

About the Author

Ralph Christensen was senior vice president at Hallmark Cards Inc., and vice president of HR at Wyatt Company and Digital Equipment Corp. Engineering (DEC). He is now a consultant with clients in the United States, Asia, and Europe.

In this Book

  • The Complexity of the Challenge
  • From Rigid Administrators to Strategic Contributors
  • Assess the Organization’s Readiness for Change
  • Develop a Framework and Language for HR
  • Understand the Senior HR Leader’s Role as Organizational Architect
  • Clarify Line Management’s Role in Creating and Owning Human Resources Strategy
  • Create a Human and Organizational Strategy
  • Examine the Five Human Resources Processes Through a Strategic Lens
  • Examine Workforce Planning and Staffing Through a Strategic Lens
  • Examine Performance Management Through a Strategic Lens
  • Examine Organization Development Through a Strategic Lens
  • Examine Learning and Development Through a Strategic Lens
  • Examine Employee Relations Through a Strategic Lens
  • Clarify the Roles of Generalist and Specialist
  • Design the Structure of Your New HR Organization
  • Assess and Upgrade Your HR Talent
  • Managing the Roadblocks in Making the Transition to Strategic HR
  • Managing Your Career in the Field of Strategic Human Resources
  • The Future of Human Resources
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