Simply Said: Communicating Better at Work and Beyond

  • 3h 33m
  • Jay Sullivan
  • John Wiley & Sons (US)
  • 2017

Master the art of communication to improve outcomes in any scenario

Simply Said is the essential handbook for business communication. Do you ever feel as though your message hasn't gotten across? Do details get lost along the way? Have tense situations ever escalated unnecessarily? Do people buy into your ideas? It all comes down to communication. We all communicate, but few of us do it well. From tough presentations to everyday transactions, there is no scenario that cannot be improved with better communication skills. This book presents an all-encompassing guide to improving your communication, based on the Exec|Comm philosophy: we are all better communicators when we focus focus less on ourselves and more on other people. More than just a list of tips, this book connects skills with scenarios and purpose to help you hear and be heard. You'll learn the skills to deliver great presentations and clear and persuasive messages, handle difficult conversations, effectively manage, lead with authenticity and more, as you discover the secrets of true communication.

Communication affects every interaction every day. Why not learn to do it well? This book provides comprehensive guidance toward getting your message across, and getting the results you want.

  • Shift your focus from yourself to other people
  • Build a reputation as a good listener
  • Develop your written and oral communications for the greatest impact
  • Inspire and influence others
  • Communicate more effectively in any business or social situation

Did that email come across as harsh? Did you offend someone unintentionally? Great communication skills give you the power to influence someone's thinking and guide them to where you need them to be. Simply Said teaches you the critical skills that make you more effective in business and in life.

About the Author

Jay Sullivan is the Managing Partner at Exec|Comm LLC. Whether working with groups or in one-on-one coaching arrangements Jay helps professionals have greater impact by teaching them to focus on the needs of their audiences. He works closely with the learning and development professionals at many global organizations to customize communication skills solutions for their teams.

Prior to joining Exec|Comm, Jay spent nine years as a practicing attorney. He received his J.D. from Fordham University School of Law and his BA in English from Boston College. After graduating from Boston College, Jay spent two years teaching English language and composition in Kingston, Jamaica. His book about that experience, Raising Gentle Men: Lives at the Orphanage Edge, was named the 2014 Best Book by a Small Publisher by the Catholic Press Association. Jay was a featured columnist for the New York Law Journal, where his column, The Art of Communication appeared regularly. His articles and poetry, both humorous and serious, have appeared in The New York Times, Readers Digest, Catholic Digest, Parents Magazine, The Golfer, and Boston College Magazine. He lives in Pleasantville, New York, with his wife and four children.

In this Book

  • Introduction—Focus on others
  • What Do You Mean by That? Conveying a Clear Message
  • Once upon a Time … Telling Engaging Stories
  • A Place for Everything—Organizing Your Content
  • Stand up and Stand Out—Making the Most of Your Body Language
  • Are You Just “Waiting to Talk”? Listening to Understand
  • See it. Save it. Say it. Delivering from Notes and Visuals
  • What If They Ask You Something You Don't Know? Responding to Questions
  • Challenge Every Word—Editing for Clarity
  • Form Follows Function—Structuring Your Documents
  • Make it Easy—Creating Reader-Friendly Documents
  • Hit Send with Confidence—Writing Emails That Resonate
  • It's a Dialogue, Not a Monologue—Conducting Effective Client Meetings
  • You Can't Do it All—Delegating Successfully
  • Do You Have a Minute? Sharing Meaningful Feedback
  • Raise Your Glass—Giving Toasts
  • Pass the Mic—Handling Introductions
  • The Possibilities are Endless—Facilitating Brainstorming Meetings
  • Inspire and Influence—Leading others
  • From Invincibility to Authenticity—Showing Vulnerability
  • About Exec|Comm
  • Grammar Guidelines for Personal Pronouns
  • Video Resources