Social Media Analytics Strategy: Using Data to Optimize Business Performance, Second Edition

  • 5h 42m
  • April Ursula Fox
  • Apress
  • 2022

This book shows you how to use social media analytics to optimize your business performance. The tools discussed will prepare you to create and implement an effective digital marketing strategy. From understanding the data and its sources to detailed metrics, dashboards, and reports, this book is a robust tool for anyone seeking a tangible return on investment from social media and digital marketing.

Social Media Analytics Strategy speaks to marketers who do not have a technical background and creates a bridge into the digital world. Comparable books are either too technical for marketers (aimed at software developers) or too basic and do not take strategy into account. They also lack an overview of the entire process around using analytics within a company project. They don’t go into the everyday details and also don’t touch upon common mistakes made by marketers.

This book highlights patterns of common challenges experienced by marketers from entry level to directors and C-level executives. Social media analytics are explored and explained using real-world examples and interviews with experienced professionals and founders of social media analytics companies.

You will:

  • Get a clear view of the available data for social media marketing and how to access all of it
  • Make use of data and information behind social media networks to your favor
  • Know the details of social media analytics tools and platforms so you can use any tool in the market
  • Apply social media analytics to many different real-world use cases
  • Obtain tips from interviews with professional marketers and founders of social media analytics platforms
  • Understand where social media is heading, and what to expect in the future

About the Author

April Ursula Fox comes from a background in business, general and social media marketing, data analytics, and educational psychology, delivering analytics solutions and specialized training to global organizations and marketing agencies around the world. With names such as Autocad, Oracle, Samsung, Peugeot & Citroen, Danone, Nestle, Ogilvy, Leo Burnett, Havas, among many others, April has expanded the understanding of data gathering and analysis with significant impact to the workflow and performance of data-infused teams.

Today, April is moving further into the educational aspect of her work, dedicated to studies in educational psychology and all of the components that affect human learning and growth. Within this new focus, April understands that despite our incredible technological evolution, there is still a key human component that will ultimately make or break the performance of an individual or a team. Such interest moves April into the pursuit of the understanding of the intersectionality of the components of the human condition, or how all aspects of our lives will affect us within different contexts of performance. These studies will likely inform our future technological developments, and the way we learn and become experts in using technology to enhance our living experience.

In this Book

  • Social Media Data—The Foundation for Analytics
  • From Data to Insights—Shaping Data to Work for Us
  • Luis Madureira—SMINT Author and Design Thinker on Competitive Intelligence, Strategy, Innovation, and Growth
  • Analytics in Social Media—Defining a Very Broad Term
  • Dedicated vs. Hybrid Tools—What are They? Which are Best?
  • Alexander and Frederik Peiniger—Founders of Quintly Inc.
  • Social Network Landscape—A Brand Strategy Approach
  • Tam Su—Founder of Studio TSU
  • The Analytics Process—Elements to Shape Data Insights
  • Armando Terribili—Founder of Impariamo Consulting
  • Metrics—The Basis for Analysis
  • Dashboards—More than a Collection of Metrics
  • Reports—The Key to Analytics Success
  • Milan Veverka—Building Data Partnerships, Integration, and Solutions at Keboola
  • Strategy—Applying Social Media Analytics toward Business Success
  • Tactics—Practical Elements to Include in Social Analytics Strategies
  • Michael Wu—Chief Scientist at Lithium Technologies
  • Prescriptive Analytics—The Final Stage for Analytics Applications
  • The Future of Social Media Analytics—What Can We Expect and How Can We Prepare for It?