Supply Chain Networks and Business Process Orientation: Advanced Strategies and Best Practices

With future competitive landscape shifting from competition between companies themselves to trading partner networks, understanding and mastering process design and change is more critical than ever. In order to succeed, companies are weaving their key business processes into hard-to-imitate strategic capabilities that distinguish them from their competitors. Supply Chain Networks and Business Process Orientation: Advanced Strategies and Best Practices will help you “connect the dots” by offering insights on how to achieve greater integration within your supply chain networks and realize the performance possible with today’s interaction economics.

Based on exhaustive research of supply chains and newly successful networked corporations in the U.S. and Europe, the authors demonstrate how your company can be successful in building an effective supply chain network. Prescriptive benchmarking models illustrate proven strategies, tactics, and methods for achieving a superior level of supply chain performance.

FEATURES

• Explains how to build a successful e-supply chain network
• Presents best practice models that can be put to use immediately
• Illustrates proven strategies, tactics, and methods for achieving a superior level of supply chain performance
• Includes real case studies for clear understanding and application of the new models and best practices identified

About the Authors

Kevin P. McCormack, Ph.D. has over 25 years of business leadership and consulting experience in manufacturing, high tech, and information technology services with industries in the United States and Europe with companies such as Kraft, Philip Morris, Texas Instruments, Microsoft, and Sapient. He holds engineering and chemistry degrees from Purdue University, an M.B.A., and a doctorate in business administration. He is president of DRK Research and Consulting LLC, and is a published researcher and author. His last book, Business Process Orientation: Gaining the e-business Competitive Advantage, is available from CRC Press. McCormack is a member of the American Society for Quality (ASQC), the Supply Chain Council (SCC), the American Marketing Association (AMA), the American Production and Inventory Control Society (APICS), the Council of Logistics Management (CLM), the Institute for Operations Research and the Management Sciences (INFORMS), and the Institute for Business Forecasting (IBF).

William C. Johnson, Ph.D. is a Full Professor of Marketing in Nova Southeastern University’s Huizenga Graduate School of Business and Entrepreneurship. He teaches several marketing courses at both the master’s and doctoral levels. Johnson has consulted with the soft drink, healthcare, personal care, telecommunications, and industrial chemical industries. He has also worked with a variety of small businesses in Broward County dealing with their marketing problems. Johnson earned his Ph.D. in Business from Arizona State University. He has taught in higher education for over 19 years. During that time he has published widely in such journals as The Journal of Applied Management and Entrepreneurship, International Journal of Value-Based Management, Journal of Food Service Research, Management Decision, Journal of Business and Industrial Marketing, Computers and Industrial Engineering International Journal, Marketing Education Review, The Journal of Marketing in Higher Education, Marketing News, International Business Chronicle, Arizona Business Education Journal, The Marketing Connection, Industrial Engineering International Journal, and Beverage World. He has also coauthored three textbooks: Total Quality in Marketing; Designing and Delivering Superior Customer Value: Concepts, Cases and Applications; and Business Process Orientation: Gaining the e-business Competitive Advantage, published by CRC LLC St. Lucie Press.

William T. Walker, CFPIM, CIRM, is a supply chain architect for Agilent Technologies. He has worked both sides of the interface between supply chain management and new product development for over 33 years within Hewlett-Packard’s Test & Measurement group, now the EPSG group of Agilent Technologies. Walker is accomplished in developing and optimizing international supply chains. He has firsthand experience in leading worldwide product line transfers and was instrumental in developing design for supply chain guidelines. He is co-author of Supply Chain Management: Principles & Techniques for the Practitioner, and his definitions for “supply chain,” “trading partner,” and “nominal trading partner” are now published in the APICS Dictionary, Tenth Edition.