Talent Intelligence: Use Business and People Data to Drive Organizational Performance

  • 4h 25m
  • Toby Culshaw
  • Kogan Page
  • 2022

Leverage the power of Talent Intelligence (TI) to make evidence-informed decisions that drive business performance by using data about people, skills, jobs, business functions and geographies.

Improved access to people and business data has created huge opportunities for the HR function. However, simply having access to this data is not enough. HR professionals need to know how to analyse the data, know what questions to ask of it and where and how the insights from the data can add the most value. Talent Intelligence is a practical guide that explains everything HR professionals need to know to achieve this. It outlines what Talent Intelligence (TI) is why it's important, how to use it to improve business results and includes guidance on how HR professionals can build the business case for it.

This book also explains how and why talent intelligence is different from workforce planning, sourcing research and standard predictive HR analytics and shows how to assess where in the organization talent intelligence can have the biggest impact and how to demonstrate the results to all stakeholders. Most importantly, this book covers KPIs and metrics for success, short-term and long-term TI goals, an outline of what success looks like and the skills needed for effective Talent Intelligence. It also features case studies from organizations including Philips, Barclays and Kimberly-Clark.

About the Author

Toby Culshaw is the Talent Intelligence Leader at Worldwide Amazon Stores, leading a diverse global team of economists, consultants, business analysts and researchers in talent intelligence. Previously, he was Global Head of Talent Intelligence and Executive Recruitment Research at Royal Philips, the Dutch health technology group. He was named by Recruiter Magazine as one of the 11 Most Influential In-house Recruiters in 2017 and has consistently ranked every year from 2019 until 2022 and is an international speaker on sourcing, executive research and talent intelligence. Based in Brighton, UK he is also the founder of the Talent Intelligence Collective, a Talent Intelligence Mentor at Udder and a co-host of the Talent Intelligence Collective Podcast.

In this Book

  • Foreword
  • Introduction
  • Context
  • Types of Intelligence
  • The Great Debate
  • Building the Case for Talent Intelligence
  • What Type of Work Can TI Functions Support?
  • Metrics for Success and KPIs
  • Where to Sit the TI Function Within Organizations
  • Talent Intelligence Maturity Model
  • Tooling and Resources
  • Potential Structures of Talent Intelligence Teams
  • Roles and Skills Needed in Teams
  • Career Pathing
  • Inhouse and Partner Landscape
  • Examples of Use of Talent Intelligence
  • What Does ‘Good’ Look Like?
  • What is the Future of Talent Intelligence?
  • Tales from the Trenches
  • Well that’s a Wrap