Talk Lean: Shorter Meetings. Quicker Results. Better Relations.

  • 2h 38m
  • Alan H. Palmer
  • John Wiley & Sons (UK)
  • 2014

The businessperson's guide to saying what needs to be said and asking questions that need to be asked

In the business world, the first step to great results is good communication. Talk Lean uses original research and a fresh approach to teach businesspeople how to say difficult things and ask difficult questions in a way that is positive, effective, and comfortable for everyone involved. You'll learn how to begin meetings and conversations in a way that is succinct, empathetic, and effective, while putting people in a positive and receptive frame of mind. You'll learn how to listen and respond during meetings to maximise both productivity and empathy and how to close meetings in positive ways that lead to great results.

  • Offers proven techniques for improving communication and making an impact professionally
  • Written by Alan Palmer, head of Interactifs UK, which offers communication coaching to major corporate clients
  • Ideal for executives, team leaders, entrepreneurs, and anyone whose success depends on great communication

About the Author

Alan H. Palmer was born in London. He was educated at Oxford and INSEAD and has spent most of his career working for international advertising agency groups in London and Paris. He first came across Interactifs in 2004 and was instantly persuaded of the effectiveness of the company's approach, its applicability across national boundaries – and its capacity, in a modest way, to contribute to the sum total of human happiness.

He subsequently joined the company both to deliver training programmes and to help develop Interactifs' business around the world, and in particular in the UK. He regularly runs seminars in Britain but has also done so in France, the Netherlands, Poland, Spain, Switzerland, Turkey, the United Arab Emirates and China.

In this Book

  • What the Book is about and Who it's for
  • All Different … and All Alike
  • The Benefits of Straightforward, Straightaway
  • Begin at the End
  • And How are You Feeling about Announcing This Objective?
  • Why Meetings Run Rough—The Grit in the Engine
  • Don't Just Listen with Your Ears!
  • Responding—First Principles
  • The Three Paths—1 “HIM/HER” and 2 “Me”
  • The Three Paths—3 “US”
  • Dealing with the Non-Verbal
  • “What Do You Think?”
  • The Interactifs Discipline—Schematics
  • Interactifs Training Programmes


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