Tell Me How I'm Doing: A Fable About the Importance of Giving Feedback
- 2h 4m
- Richard L. Williams
Just how important is feedback? And how good are you at delivering it? Try answering these four important questions:
- When giving feedback, should you focus on behaviors, attitudes, or both?
- Does corrective feed back work best if it’s given as soon as possible after the event, or after some time has passed, to gain perspective?
- Is it better to focus on specific examples when giving feedback, rather than on the “big picture”?
- Should you necessarily hold the other person fully responsible for his or her actions, no matter what the circumstances?
Don’t feel too bad if you weren’t completely sure of your responses. Despite the fact that interpersonal feedback is an integral part of all working and personal relationships, most people simply don’t have the skills to deliver the kind of properly timed, constructively worded feedback that others so desperately depend on.
Tell Me How I’m Doing offers you the information you need to take charge of your relationships, both in the office and in all other spheres of life. Using a fable that illustrates what can happen when feedback is denied, the book presents proven methods for communicating more effectively with others. By learning the basics of good feedback, from now and when to provide it to more complex factors and strategies, you’ll discover how you can use feedback to encourage initiative, responsibility, loyalty, and trust.
Simply written and packed full of easy-to-implement strategies, Tell Me How I’m Doing breaks down the fundamentals of feedback and enables you to master a critical interpersonal tool.
About the Author
Richard L. Williams, Ph.D., is an internationally recognized business consultant specializing in leadership development, performance coaching, quality and process improvement, and organizational development/diagnostics. He has conducted over 6,000 workshops to more than 250,000 managers and executives around the world.
In this Book
Tell Me How I’m Doing—A Fable About the Importance of Giving Feedback
The Wake-Up Call
The Feedback Bucket
Types of Feedback
Blinding Flash of the Obvious (BFO) & Food Always Works (FAW)
What to Reinforce
Reinforcing the Positive
Corrective Feedback—The Tough One
The Challenge Is Making It Happen