The 31 Practices: Release the Power of Your Organization's Values Every Day
- 5h 39m
- Alan Williams, Alison Whybrow
- LID Publishing Ltd
Drawing its principles from psychology, sociology, philosophy, neuroscience, and leadership, this book shows how an organization's values and brand can be translated into the daily practices and behaviour of their employees, drawing a golden thread from the boardroom to the front-line customer experience.