The 5 Disciplines of Inclusive Organizations: How Diverse and Equitable Enterprises Will Transform the World

  • 4h 41m
  • Andres Tapia, Fayruz Kirtzman
  • Berrett-Koehler Publishers
  • 2023

A comprehensive new model for creating inclusive organizations, illuminating the vital role that inclusion plays in developing solutions to the critical social, environmental, and leadership challenges we face.

Most organizational DE&I efforts are focused on changing individual behaviors. But unless you change the organizational structures-the practices, processes, and systems that surround and support individual behaviors-your change efforts will not take root. Structural inclusion makes behavioral inclusion stick.

Andrs Tapia and Fayruz Kirtzman have found that five disciplines encompass the structures, mindsets, behaviors, and accountabilities required for creating inclusive organizations that will have transformational impact not only on their culture and people but also on society and the planet:

  1. Manage the Risk: know how to deal with the legal, reputational, and cultural risks of either doing the wrong thing, or not doing the right thing.
  2. Explode the Awareness: make sure leaders and employees are deeply informed about, and publicly committed to, the value of DE&I.
  3. Maximize the Talent Systems: ensure that leaders and managers display inclusive behaviors when they manage and optimize talent.
  4. Master the Logistics: integrate DE&I into operations in ways that lead to improved efficiencies.
  5. See the Marketplace: expand to new consumer market segments, enhance cross culturally competent customer service, and form effective partnerships with overlooked communities.

The authors provide assessment tools and case studies of organizations that have implemented each discipline, highlighting what worked and what tripped them up. And they take a wider view, showing how inclusive organizations practicing the five disciplines can address what they call society's four vital tasks: diversify leadership, eradicate polarization, achieve justice, and save the planet. This is a complete guide to how to make your organization a systematic, process-oriented engineer of change for the full range of your stakeholders.

About the Author

Andrés Tapia is a senior client partner and diversity and inclusion global strategist at Korn Ferry. He has twenty-five years of consulting experience with Global 500 organizations as well as non-US multinationals in Brazil, South Korea, and India and across Latin America. He is also the author of The Inclusion Paradox and Auténtico: The Definitive Guide to Latino Career Success.

Fayruz Kirtzman is a senior client partner and thought leader in Korn Ferry's Diversity, Equity, and&Inclusion Practice and leads the diversity, equity, and&inclusion diagnostic suite of solutions. She is a native of Köoln, Germany, and currently resides in New York City.

In this Book

  • Foreword
  • Preface
  • Introduction
  • Discipline 1: Manage the Risk
  • Discipline 2: Explode the Awareness
  • Discipline 3: Maximize the Talent Systems
  • Discipline 4: Master the Logistics
  • Discipline 5: See the Marketplace
  • How Do We Know It Works? Measuring Success of the Five Disciplines
  • Vital Task 1: Diversify Leadership
  • Vital Task 2: Eradicate Polarization
  • Vital Task 3: Achieve Justice
  • Vital Task 4: Save the Planet
  • Conclusion—The Irrevocable Responsibility to Use Power for Good
  • Appendix A—How to Create Your Own Best-in-Class DE&I Scorecard
  • Appendix B—How DE&I Enables Environmental, Social, and Governance (ESG)
  • Appendix C—Research Methodology of a Korn Ferry Root Cause DE&I Diagnostic
  • Appendix D—Summary—The Five Disciplines of Inclusive Organizations
  • Notes
  • Bibliography


Rating 4.6 of 245 users Rating 4.6 of 245 users (245)
Rating 4.6 of 9 users Rating 4.6 of 9 users (9)