The 7 Hidden Reasons Employees Leave: How to Recognize the Subtle Signs and Act Before It's Too Late, Second Edition
- 4h 4m
- Leigh Branham
- AMACOM
- 2012
People are four times more likely to leave a job because of something going on in the office than for an outside opportunity. Yet most managers blame employee turnover on the lure of other companies...even when the real factors are well within their control. Based on research performed by the prestigious Saratoga Institute, The 7 Hidden Reasons Employees Leave provides readers with real solutions for the costly problem of employee turnover. Now incorporating the results of the author's "Decision to Leave" post-exit survey, the second edition features new research in employee engagement as well as innovative best practices for engaging and retaining in a down economy. Readers will learn how to align employee expectations with the realities of the position, avoid job-person mismatches, and provide feedback and coaching that breed employee confidence. The book examines factors such as manager relationships, lack of trust in senior leadership, company culture and integrity, salary and benefits, and more-revealing what can be done to hold on to the people who provide the most value to the organization.
About the Author
Leigh Branham is Principal and Founder of Keeping the People, Inc., Overland Park, Kansas. Leigh has been researching and speaking about best practices in employee engagement and retention since 1995. He helps companies analyze the root causes of employee disengagement and turnover, then develop and implement strategies to grow revenues and profits by becoming better places to work.
Leigh is the author of The 7 Hidden Reasons Employees Leave: How to Recognize the Subtle Signs and Act Before It's Too Late, 2nd Edition (AMACOM Books, 2012), updated based on 1,000+ new third-party post-exit interviews since 2005). Leigh's previously authored, with Mark Hirschfeld, Re-Engage: How America's Best Places to Work Inspire Extra Effort in Extraordinary Times (McGraw-Hill, February, 2010), based on their analysis of 2.1 million employee engagement surveys. The 7 Hidden Reasons and Branham's previous book, Keeping the People Who Keep You in Business, were selected by The Library Journal and Executive Book Summaries among the top 30 business books of the year.
He has consulted with multinational companies and spoken at human resource and leadership conferences in China, Poland, Canada, Argentina, Paraguay, Chile, Singapore, and Malaysia. Leigh has been interviewed on National Public Radio, and widely quoted by the Associated Press and in publications such as Business Week as an expert on employee engagement and retention. His commentary on why companies lose good people appeared in the June, 2008 issue of the Harvard Business Review. Leigh also publishes a quarterly free subscription e-newsletter--Keeping the People Report, available at keepingthepeople.com.
In this Book
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The 7 Hidden Reasons Employees Leave—How to Recognize the Subtle Signs and Act Before It’s Too Late, Second Edition
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Foreword
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Why Care About Why They Leave?
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How They Disengage and Quit
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Why They Leave—What the Research Reveals—The Root Causes of Employee Disengagement and Turnover
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Reason #1—The Job or Workplace Was Not as Expected
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Reason #2—The Mismatch Between Job and Person
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Reason #3—Too Little Coaching and Feedback
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Reason #4: Too Few Growth and Advancement Opportunities
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Reason #5—Feeling Devalued and Unrecognized
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Reason #6: Stress from Overwork and Work-Life Imbalance
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Reason #7: Loss of Trust and Confidence in Senior Leaders
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Planning to Become an Employer of Choice
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Summary Checklist of Employer-of-Choice Engagement Practices
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Guidelines and Considerations for Exit Interviewing/Surveying and Turnover Analysis
