The Chief Information Officer's Body of Knowledge: People, Process, and Technology

  • 6h 51m
  • Dean Lane
  • John Wiley & Sons (US)
  • 2011

Down to earth, real answers on how to manage technology—from renowned IT leaders

Filled with over thirty contributions from practitioners who handle both the day-to-day and longer term challenges that Information Technology (IT) departments and their parent businesses face, this hands-on, practical IT desk reference is written in lay terms for business people and IT personnel alike. Without jargon and lofty theories, this resource will help you assist your organization in addressing project risks in a global and interconnected world.

  • Provides guidance on how business people and IT can work together to maximize business value
  • Insights from more than thirty leading IT experts
  • Commonsense, rational solutions for issues such as managing outsourcing relationships and operating IT as a business

Offering solutions for many of the problems CIOs face, this unique book addresses the Chief Information Officer's role in managing and running IT as a business, so the IT department may become a full strategic partner in the organization's crucial decisions.

About the Author

DEAN LANE founded the Office of the CIO, a group of experienced CIOs and former Big 4 consulting partners who have formed a community and consulting organization to better align business and IT. Lane has been a CIO at four different companies: Honeywell, ATK, Plantronics, and Masters Institute. He was also a consultant for Ernst & Young, AT&T, and the Gartner Group. He is past president of the Society of Information Management's Silicon Valley Chapter; serves on the advisory boards for the Naval Postgraduate School, SFSU's Center for Business Systems, and Sparta, Inc.; and is an active member of the Institute of Management Consultants, ISACA, and the CIO Collective.

In this Book

  • Introduction
  • Collaboration and Teamwork
  • Recruiting Best Practices
  • Career Pathing—Retaining and Developing Your Best and Brightest
  • Why Provide Professional Development to IT Professionals?
  • Skill Building for the IT Professional—Training, Training Plans, and Maintaining Skills
  • Retain Your Talent by Creating a Fun, Engaging Culture
  • The CIO Career Guide
  • Strategic Alignment
  • Developing an IT Strategy
  • Competitive Applications of Technology
  • A New Paradigm for Managing a Suite of Business Processes Inexpensively
  • Information Technology Portfolio Management
  • A Beginner's Guide to the Software Development Life Cycle[*]
  • Office of the CIO[*]
  • Requirements
  • Project Risk Management
  • Project Cost Estimation
  • Managing Project Quality
  • Project Reviews
  • Compliance
  • Service Management
  • Balancing IT's Workload
  • Outsourcing and Offshoring
  • Information Technology Portfolio Management
  • Strategic Information Security Management
  • From Vision to Reality—Implementing Information Security
  • Business Continuity Planning
  • Overcoming the “Computer Guy” Stigma—A Perspective on Why Being Involved in Your Web Strategy Matters
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