The Competent Leader: A Powerful and Practical Tool Kit for Managers and Supervisors

  • 5h 50m
  • Jane S. Flaherty, Peter B. Stark
  • Human Resource Development Press
  • 1999

Learn what skills are required to be a successful leader in today's business environment. The Competent Leader concentrates on the interpersonal skills required to be a great leader. Most people in supervisory, managerial, or other positions of leadership have exceptionally strong technical skills but are not equally strong in their interpersonal skills. This is because most people are hired and promoted based on how well they perform the "operational" functions of a position. This book will aid both new and experienced leaders in concentrating on the necessary skills to fine-tune their relationship-building skills. The Competent Leader is written in an easy-to-understand "how-to" format, it offers action planning guides and assessments which help transfer newly learned skills back to the workplace.

About the Authors

Peter Barron Stark specializes in leadership and management training (PBS & Associates, Inc.). For ten years, he owned and operated his own commercial printing company and was able to use these supervisory skills with his employees. Today, he is principal of his own management consulting firm, doing business with organizations throughout the United States and abroad and presenting over 250 seminars, speeches, and workshops annually. As an instructor at San Diego State University, he also shares these principles with students.

Peter has authored two other books: Goal Setting: Creating Your Life's Dream and Turning It into a Reality and It's Negotiable: The How-to Handbook of Win/Win Tactics. He has been published in CPA Today and Vital Speeches of the Day, and he writes his own quarterly newsletter, The Manager's Advisor.

Jane Flaherty is a Senior Consultant with PBS & Associates. She has over 25 years' experience designing and implementing organizational interventions for the public and private sector. Prior to joining PBS & Associates in 1994, she held positions of increasing responsibility with the Department of Defense Dependents Schools, ranging from classroom teacher to school principal. In addition to organizational development activities, she conducts hundreds of workshops and seminars annually.

Jane serves on the faculty at San Diego State University. She also works with a diverse client base that includes major and small to mid-size corporations, manufacturing firms, service organizations, and government and educational institutions.

In this Book

  • Understanding the Changing Role of Supervision
  • Building Your Confidence and Self-Esteem
  • Leading Organizational Change
  • Setting Goals and Planning Actions
  • Managing Time to Accomplish Your Goals
  • Communicating Effectively
  • Delegating to Succeed through Others
  • Coaching to Improve Performance
  • Conducting Valuable Performance Reviews
  • Building a High-Performing Team
  • Selecting and Hiring Winners
  • Facilitating Productive Meetings
  • Developing Consensus
  • Managing Conflict
  • Negotiating for Win/Win Results
  • Delivering Extraordinary Customer Service
  • Solving Problems Creatively
  • Cultivating an Empowered Workforce
  • Creating a Motivating Environment
  • To Be a Leader