The Complete Project Manager: Integrating People, Organizational, and Technical Skills, Second Edition

  • 7h 49m
  • Alfonso Bucero, Randall L. Englund
  • Berrett-Koehler Publishers
  • 2019

The Complete Project Manager: Integrating People, Organizational, and Technical Skills is the practical guide that addresses the “soft” project management skills that are so essential to successful project, program, and portfolio management. Through a storytelling approach, the authors explain the necessary skills—and how to use them—to create an environment that supports project success. They demonstrate both the “why” and the “how” of creatively applying soft project management skills in the areas of leadership, conflict resolution, negotiations, change management, and more.

About the Authors

Randall L. Englund, MBA, BSEE, NPDP, CBM, is an author, speaker, trainer, professional facilitator, and consultant for the Englund Project Management Consultancy ( Formerly he was a senior project manager at Hewlett-Packard. He facilitates project management seminars for the Project Management Institute and other professional associations and teaches university courses.

Alfonso Bucero, CSE, MSc, PMP, is the founder and managing partner of BUCERO PM Consulting(, where he serves as an author, speaker, trainer, and consultant. He was a senior project manager at Hewlett-Packard Spain. He received a Distinguished Contribution Award in 2010 and was designated a Fellow in 2011 by the Project Management Institute.

In this Book

  • Foreword to the Second Edition
  • Introduction
  • Leadership and Management Skills
  • Personal Skills
  • Negotiating Skills
  • Political Skills
  • Conflict Management Skills
  • Project Management Skills
  • The Role of Humor and Fun
  • Organization Skills
  • Environment Skills
  • Change Management Skills
  • Sales Skills
  • Market and Customer Knowledge
  • Epilogue—Integration
  • References and Resources