The Emotional Intelligence Pocketbook, 2nd Edition

  • 38m
  • Margaret Chapman
  • Management Pocketbooks
  • 2011

A survey of managers in a leading UK supermarket chain revealed that those high on EI (emotional intelligence) experienced less stress, enjoyed better health, demonstrated higher levels of morale and performance, and reported a better quality of life. US research involving partners of a multi-national consulting firm showed that those people with higher EI competencies secured $1.2 million more profit. In the Emotional Intelligence Pocketbook - now in its second edition - author Margaret Chapman, coaching psychologist and coach-supervisor, demystifies a complex subject that hitherto has only been covered by academic, heavyweight literature. The book takes readers through each of the five steps to attaining EI and describes how organisations can become emotionally intelligent.

About the Author

Margaret Chapman was one of the first occupational psychologists in the U.K. to research, develop and write about coaching psychology and emotional intelligence. She has presented her work nationally and internationally and has continuously asked the question 'How do you develop EQ?' Her own EQ journey has seen her fuse together training in NLP, Gestalt, Motivational Interviewing, Cognitive-Behavioural Therapy, Coaching for Happiness, Solution-Focused and existential approaches to develop an approach which she describes as Integrative-Behavioural Coaching. Since 2008 she has been developing her mindfulness practice and in 2011 talked publicly for the first time about mindfulness, mindful leadership and its relationship with developing emotional intelligence.

Ever passionate in sharing her experiences in the service of 'developing the developers' Margaret is currently writing a series of articles on this topic and plans to offer workshops and CPD for coaches looking to design their own mindfulness mosaic. Margaret is happy to provide copies of articles and or references/advice on research into EQ and potential access to the long version of the Boston EI-Q for research purposes.

In this Book

  • Introduction
  • The Five Steps to Emotional Intelligence
  • Assessing & Developing Your Emotional Intelligence
  • Developing an Emotionally Intelligent Organisation
  • Final Thoughts & Reflections
  • Further Reading
  • EI Resources

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