The First-Time Manager, Seventh Edition

  • 4h 46m
  • Gary S. Topchik, Jim McCormick, Loren B. Belker
  • HarperCollins Leadership
  • 2018

The trusted management classic and go-to guide for anyone facing new responsibilities as a first-time manager, revised and updated to address modern management challenges.

The jump from star employee to new manager is bigger than most people realize—with opportunities to fail at every step. Stumbling your way through isn’t an option.

Learn to conquer every challenge like a pro with the clear, candid advice in The First-Time Manager. For nearly four decades, this trusted guide has brought newcomers up to speed on the nitty-gritty realities of managing people.

Leading meetings, hiring employees, motivating others, actively listening, staying calm under pressure, overcoming resistance—dozens of skills are hammered home with honest explanations of what to expect and how to excel. Examples and action steps round out the lessons.

Plus, this seventh edition delivers new information that helps you manage across generations, use online performance appraisal tools, persuade with stories, oversee remote employees, build a team dynamic, match a boss’s style, and more.

With little experience or training, a coveted promotion can become a trial by fire. No one needs that. Turn to the book that thousands have relied on to hit the ground running.

In this Book

  • The Road to Management
  • Starting Out
  • Building Trust and Confidence
  • Show Your Appreciation
  • Being an Active Listener
  • The New Manager's Job and Pitfalls to Avoid
  • Dealing with Your Superiors
  • Choosing a Managerial Style of Your Own
  • Building a Team Dynamic
  • Management Versus Leadership
  • Managing Problem Employees
  • Hiring and Interviewing
  • Training Team Members
  • Managing Change: Dealing with Resistance
  • Disciplining the Employee
  • "Oh My God! I can't Fire Anyone!"
  • Having a Legal Awareness
  • No Secrets
  • The Human Resources Department
  • The Current State of Loyalty
  • Is there Such a Thing as Motivation?
  • Understanding Risk Inclination
  • Encouraging Initiative and Innovation
  • Improving Outcomes
  • The Generation Gap
  • Managing Remote Employees
  • Social Media in the Workplace
  • Writing Job Descriptions
  • Doing Performance Appraisals
  • Salary Administration
  • Having Emotional Intelligence
  • Developing a Positive Self-Image
  • Managing Your Own Time
  • The Written Word
  • The Grapevine
  • Your Best Friend: Delegation
  • A Sense of Humor
  • Managing, Participating in, and Leading Meetings
  • Taking Center Stage: The Role of Public Speaking in Your Career
  • A Few Body Language Insights
  • Coping with Stress
  • Having Balance in Your Life
  • A Touch of Class
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