The First-Time Trainer: A Step-by-Step Quick Guide for Managers, Supervisors, and New Training Professionals, Second Edition

  • 3h 31m
  • Tom W. Goad
  • AMACOM
  • 2010

Successful organizations depend on training to keep them viable…but in today’s belt-tightening economy, managers are often asked to become expert training facilitators overnight. Faced with the challenges of diversity, a multi-generational workforce, and the many options made possible by technology and e-learning, even first-time trainers must be ready with the most up-to-the-minute techniques.

Thoroughly revised, The First-Time Trainer is a concise, information-packed guide that will quickly transform readers into confident, effective trainers. Filled with real-world examples and dozens of field-tested tools, the book shows readers how to:

  • Select media and delivery methods
  • Prepare and give effective presentations
  • Communicate with learners and get them involved
  • Ask the right kind of questions
  • Cope with behavior problems
  • Give and receive feedback
  • Put objectives to the test
  • And more

Training is still the best way to make certain employees perform at their best. This user-friendly guide gets first-time facilitators training like pros in no time.

About the Author

TOM W. GOAD has 35 years of experience as a trainer and human resources development expert. He is widely published in the HR field, and is the author of the first edition of The First-Time Trainer, as well as the classic text Delivering Effective Training. He lives in San Diego.

In this Book

  • The First-Time Trainer—A Step-by-Step Quick Guide for Managers, Supervisors, and New Training Professionals, Second Edition
  • About the Revised Edition
  • A Word for the First-Time Trainer
  • Introduction
  • Facilitate Learning
  • Focus on Performance
  • Focus on Learning
  • Be Prepared
  • Deliver Effectively
  • Get Learners Involved
  • Get Feedback
  • Improve Continuously
  • Resources for the First-Time Trainer
  • Additional Trainer Guidelines
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