The Innovator's Toolkit: 50+ Techniques for Predictable and Sustainable Organic Growth, Second Edition

  • 4h 52m
  • David Silverstein, Neil DeCarlo, Philip Samuel
  • John Wiley & Sons (US)
  • 2012

The Innovator's Toolkit is an essential companion for every innovator, innovation team leader, operations manager, and corporate change agent who needs to drive organic growth. Written and presented in an easy-to-use reference format, the book helps users understand why, when, and how to apply each technique for maximum benefits and results. The fifty-plus tools and techniques in this book are organized around a framework for identifying innovation opportunities, generating new and unusual ideas, selecting the best ideas for further refinement, and implementing new solutions that better meet customer expectations.

  • This revised second edition includes significant updates to nearly two dozen techniques
  • Also offers several brand new techniques, including Idea Harvesting and Treatment, Seventy-six Standard Solutions, and Six Thinking Hats

This updated and revised edition of The Innovator's Toolkit simply helps innovation leaders, managers, and specialists do their jobs better than ever before—giving them more confidence, greatly reducing the chance of expensive failures, and packing more practical innovation know-how under one cover than ever before.

About the Authors

DAVID SILVERSTEIN is founder/CEO of BMGI, an international firm specializing in innovation, performance improvement, and strategy. A highly regarded public speaker and executive coach, Silverstein has been featured in the Wall Street Journal, Worth magazine, Investor's Business Daily, ComputerWorld, Chief Learning Officer, Chief Executive,, and BusinessWeek.

Dr. PHILIP SAMUEL is Chief Innovation Officer of BMGI. A frequent public speaker and thought leader in the field of strategy and innovation, he has become a trusted advisor for executives in a variety of industries. Dr. Samuel is also coauthor of Design for Lean Six Sigma: A Holistic Approach to Design and Innovation (Wiley).

NEIL DeCARLO is a veteran author, editor, and publishing coach whose work has ranged from Lean Six Sigma to corporate finance to strategy—partnering with such firms as BMGI, McKinsey & Company, and many others. DeCarlo is also coauthor of the bestselling Six Sigma For Dummies (Wiley).

In this Book

  • The Innovator’s Toolkit—50+ Techniques for Predictable and Organic Sustainable Growth, Second Edition
  • Preface
  • Introduction
  • Jobs to be Done—Highlight the human need you’re trying to fulfill.
  • Job Mapping—Determine how customers are getting jobs done.
  • Outcome Expectations—Give customers more of what they desire.
  • Value Quotient—Identify opportunity gaps in the marketplace.
  • Ethnography—Observe your customers to uncover unarticulated needs.
  • Scenario Planning—Paint visions of possible change.
  • Heuristic Redefinition—Draw a picture of your system and its parts to focus ideation.
  • Nine Windows—Looking at your opportunity through nine different lenses.
  • Job Scoping—Broaden or narrow your innovation focus.
  • Stakeholder Management—Get key influencers involved and on your side.
  • Cognitive Style—Leverage the diversity of your exploiters and explorers.
  • Project Charter—Keep your innovation team focused and on track.
  • Innovation Financial Management—Constantly improve your assumption-to-knowledge ratio.
  • Resource Optimization—Make sure you use all available resources.
  • Functional Analysis—Scrutinize your system for innovation.
  • Trend Prediction—Learn from evolution’s genetic code.
  • Creative Challenge—Sacrifice the sacred cows.
  • HIT Matrix—Compare existing solutions to spark new breakthroughs.
  • SCAMPER—Ask eight important questions.
  • Brainwriting 6-3-5—Encourage equal opportunity ideation.
  • Imaginary Brainstorming—Get silly for the sake of creativity.
  • Concept Tree—Leverage current ideas to generate many ideas.
  • Random Stimulus—Use an unrelated picture or word to spawn new ideas.
  • Provocation and Movement—Bust through the roadblocks in your thinking.
  • Forced Association—Hone in on solutions from other industries.
  • Structured Abstraction—Guide your innovation using 40 proven principles.
  • Separation Principles—Split your innovation problem in four ways.
  • Substance Field Analysis—Learn how substances interact with fields to form solutions.
  • Biomimicry—Seek nature’s eons of experience to find answers.
  • KJ Method—Group and organize ideas by their natural affinities.
  • Idea Sorting and Refinement—Organize and shape ideas to improve their yield.
  • Six Thinking Modes*—Evaluate your solution ideas in six different ways.
  • Functional Requirements—Identify what customers want in your solution.
  • Axiomatic Design—Transform what customers want into the best products and services.
  • Function Structure—Identify how the solution functions in its whole and its parts.
  • Morphological Matrix—Generate solution concepts by combining design alternatives.
  • TILMAG—Pair ideal solution elements to create new design concepts.
  • Work Cell Design—Configure the workspace for flow and optimization.
  • Paired Comparison Analysis—Rank design concepts against each other in pairs.
  • Pugh Matrix—Evaluate all your design concepts to create the invincible solution.
  • Process Capability—Predict the performance of your new solution.
  • Robust Design—Make your design insensitive to uncontrollable influences.
  • Design Scorecards—Develop a dashboard to track your design and its underlying processes.
  • Design Failure Mode and Effects Analysis—Anticipate what can go wrong with your solution before it does.
  • Mistake Proofing—Install measures to prevent human and system error.
  • Discrete Event Simulation—Visualize and test your innovation through computer modeling.
  • Rapid Prototyping—Make a fast 3D model of your solution to explore its viability.
  • Prototyping—Make a fully functioning model of your new product to test and perfect it.
  • Piloting—Implement your solution on a limited basis to work out any problems.
  • SIPOC Map—Identify the key inputs and outputs of your process.
  • Process Map/Value Stream Map—Flesh out the details of your process.
  • Measurement Systems Analysis—Make sure you know your measurements are valid.
  • Design of Experiments—Analyze input and output variables to identify the critical few.
  • Conjoint Analysis—Compare solution attributes to cull out customer preferences.
  • Process Behavior Charts—Monitor process performance to keep the new solution in control.
  • Cause & Effect Diagram—Investigate the root causes of performance problems.
  • Cause & Effect Matrix—Identify the key input-output relationships in need of attention.
  • Control Plan—Ensure that your new solution becomes commercialized as planned.