The New Manager's Tool Kit: 21 Things You Need to Know to Hit the Ground Running
- 3h 11m
- Don Grimme, Sheryl Grimme
- AMACOM
- 2009
As a new manager, you've got your work more than cut out for you: all new skills to learn, different personalities to deal with, and greater responsibilities to fulfill. The New Manager's Tool Kit arms you with the fast, practical advice you need to: increase productivity, unlock hidden talent in your people, work with different types of employees, communicate effectively with your reports, diagnose problems, coach good or problematic employees, turn on teamwork, avoid burnout, eliminate conflict, and even nurture the next generation of managers! You'll learn how to understand and work with fundamental personal and interpersonal components of your job including attitude, assertiveness, and managing stress and anger. You'll also discover powerful techniques for mentoring and motivating employees, optimizing performance, and encouraging positive and productive communication. In addition, the book covers issues of special relevance to today's workplace, such as employee retention, diversity, rapid or unexpected change, different generations in the workforce, disabilities, harassment, workplace violence, and more.
In this Book
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Turn On Talent…and Turn Off Turnover
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Unleash Their Productivity
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Balance Their Work and Life
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Embrace Diversity
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Get a Grip on Generations
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Focus on Ability
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Tell Them What Worked… and What Didn't
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Ask Them…Then Listen
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Diagnose Problems
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Coach the Good Ones…and the Not So Good
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Mentor the Great Ones
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Turn on Teamwork
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Blow Away Burnout
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Stay on Top of Stress
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Accentuate the Positive
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Assert Yourself … and Deal with "Difficult" People
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Own Your Anger…Don't Let It Own You
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Rise to the Challenge of Change
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Prevent All Forms of Harassment
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Prevent Workplace Violence
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Defuse and Protect
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Afterword
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Resource Guide
