The Quantum Age of IT: Why Everything You Know About IT is About to Change

  • 4h 15m
  • Charles Araujo
  • IT Governance
  • 2012

The guide to modern IT

'IT as we know it is dead.'

Forces are at work that are reshaping the very fabric of the IT organisation. Driven by our own history, changing perceptions of how technology should work and newfound, but very real, competition, IT organisations are struggling to evolve – but into what?

Keep your IT ahead of the competition

In The Quantum Age of IT, Charles Araujo examines what has led us to this point and what it means to the future of IT organisations. With a broad perspective on the fundamental changes affecting the industry, he offers practical guidance that every IT professional needs to compete in this new era of IT.

Whether you are an IT executive, or just beginning your career, this book will offer you the key insights you need to understand what is happening and what is coming. Understanding that future, Araujo blends a wide range of research and case studies to help you discover the skills you must develop in order to succeed and thrive in The Quantum Age of IT.

Understand the future of IT

As you read this book, you will be able to:

  • Understand how and why your IT function has changed and define its future role
  • Compete in this new age by embracing the five traits that will define the IT organisation of The Quantum Age
  • Remain effective and relevant as you understand and implement fundamental changes to future-proof your IT function
  • Maintain and develop excellent customer relations by better understanding your clients and their requirements
  • Meet the unique needs of all your customers, as you adopt the five key skills that all IT professionals will have to have
  • Learn from the past and look forward to a bright future!

About the Author

Charles Araujo is the founder and CEO of The IT Transformation Institute. He is a recognized leader and expert in the areas of IT transformation and IT organizational change. He serves on the boards of itSMF USA and The Executive Next Practices Institute. He has been quoted or published in magazines, blogs and websites including ZDNet, IT Business Edge, ITSM Portal, TechRepublic, itSMF USA's Forum, HDI SupportWorld and USA Today. He speaks frequently on a wide range of subjects related to his vision of the future of IT.

In this Book

  • The Quantum Age of IT—Why Everything You Know About IT is About to Change
  • Foreword
  • Introduction
  • The History of Our Death (Why the Modern IT Structure Has Failed Us)
  • Consumerization, Clouds and a Change in Perspective
  • Walmart or Nordstrom? (Why You Must Choose Which You Will Be)
  • Mastering the Supply Chain and the Value Network
  • New Organizational Traits for a New Age
  • A Ticket to the Dance—Creating a Learning and Disciplined Organization
  • Key Principles of the Learning and Disciplined Organization
  • Tearing Down the Wall—Creating a Transparent and Intimate Organization
  • The IT Organization Your Customer Always Wanted—Creating the Dynamic Organization
  • The People Problem—Why Your Technical Skills Will Work Against You
  • Five Skills Every IT Professional Needs Now
  • Your Road Ahead
  • A Practical Guide to Getting Started
  • The Quantum Age Consortium
  • References