The Social Impact Advantage: Win Customers and Talent By Harnessing Your Business For Good

  • 3h 14m
  • Tynesia Boyea-Robinson
  • McGraw-Hill
  • 2022

Discover how to build trust—and boost revenue—by embracing social causes the right way

Our society is at a crossroads. It is no longer enough to have the best product or the most value add for your customers. Today consumers are considering more than just product quality and price. They are looking at how your company aligns with their values, how tapped into the social climate you are, and how authentic your social stances appear. To increase revenue and seize the competitive edge, your organization needs to embrace social causes and do it the right way.

Embracing social causes can help you grow your business and build better relationships with your team, community, and the world at large. But it can be a struggle to figure out how to align your company’s mission in the current social climate the right way—ensuring results are meaningful, effective, and ultimately profitable.

With more than a decade of success bringing companies and organizations together to the benefit of both, Tynesia Boyea-Robinson is an expert in helping business leaders and managers leverage social impact for increased business profits. In Your Customers Want You to Be Good, she offers tools, resources and insights to help you successfully navigate the modern business climate in an authentic way.

She starts by leading you through the process of discovering how your company currently approaches social causes, and then demonstrates how to increase your revenue through a three-level framework: You’ll get a closer look at how businesses make money; how businesses spend money; and how businesses invest in people. Doing business the right way ensures missions are aligned—leading to increased profits and happier, more engaged teams, communities and customers.

About the Author

Tynesia Boyea-Robinson is president and CEO of CapEQ, an impact investment and advisory that helps Fortune 500 companies achieve superior financial returns through social impact. She leveraged cross-sector partnerships to establish the Social Innovation Fund and the Workforce Investment and Opportunity Act, and as founding Executive Director of Year Up National Capital Region, she raised $20M to support the organization in ensuring thousands of low-income young adults are hired in careers with family-sustaining wages.

In this Book

  • Foreward
  • Introduction
  • Why Your Customers Want You to Be Good, and What You Can Do About It
  • Achieving Equitable Impact Through Your Business Model
  • Achieving Equitable Impact Through Your Spending
  • Achieving Equitable Impact by Investing in Your People
  • Build Your CapEQ™ to Make an Equitable Impact
  • Conclusion—Changing How YOU Do Business
  • Notes