The Trainer's Portable Mentor

  • 7h 43m
  • Ajay M. Pangarkar, Teresa Kirkwood, Terrence L. Gargiulo
  • John Wiley & Sons (US)
  • 2008

The Trainer's Portable Mentor is an easy-to-use, comprehensive, highly accessible resource that shares the passions and most valuable key lessons learned from an all-star cast of some of the most respected training professionals in the field. The book covers a range of training topics including designing training, writing training, delivering training, measuring training, managing training, and developing business acumen. The book is divided into five sections (Designing Training, Delivering Training, Workforce Performance and Learning, Measurement and Evaluation, and Professional Development) and includes over 50 articles with additional resources found on a special website. In addition to wisdom gleaned from top trainers, the guide is filled with helpful checklists, case studies, assessments, and customizable tools available on an accompanying website. The Trainer's Portable Mentor is ideal for anyone new to the field of training and development or a veteran who is looking to be vitalized by quick, succinct practical nuggets that can be put to use right away.

About the Authors

Terrence L. Gargiulo is president of MAKINGSTORIES.net and an international speaker, author, organizational development consultant, and group process facilitator. He is the author of books including Building Business Acumen for Trainers and Once Upon a Time: Using Story-Based Activities to Develop Breakthrough Communication Skills from Pfeiffer.

Ajay M. Pangarkar is president of CentralKnowledge and a founding member and chair of the Canadian Society for Training and Development (CSTD), Quebec chapter.

Teresa Kirkwood, a founding partner of CentralKnowledge, brings over 18 years of industry and training experience and is recognized for her experience in helping companies implement training evaluation and ROI strategies.

In this Book

  • Website Contents
  • Introduction
  • Introduction to Section One
  • Avoiding Biased Questions for Training Needs Assessments
  • Taxonomy of Learning Designs
  • Designing Instructional Strategies—A Cognitive Perspective
  • Don't Be an Order Taker
  • Never Lose Sight of Your Audience
  • If You Don't Know where You Are Going, You will Probably End up Somewhere Else
  • ISD—Faster/Better/Easier
  • Front-End Analysis, Implementation Planning, and Evaluation—Escaping the Pamela Syndrome
  • Creativity, Emergence, and the Design of Learning Experiences
  • Creating Sacred Space
  • e-Learning Content—Sorting Through the Tonnage—A Quick Anatomy Lesson for Those on the “Buy Side”
  • Blended Learning Strategies for Knowledge Workers That Work
  • Confessions of a Gamer—I See Games
  • Conclusion to Section One
  • Introduction to Section Two
  • Make Adult Learning Come to Life
  • Making Workshops Work—Lessons from an Old Pro
  • Incredible Credibility
  • Enlarging the Pool of Participation at the Beginning of Any Training Session
  • How Learners Are Motivated
  • Applying Self-Determination to Training
  • The Best Training I Never Did!
  • Some Basics from a Couple of Training Pro's—Training is More than What You Say
  • The Synergy of Co-Facilitation—Creating Powerful Learning Experiences
  • Learnertainment®
  • Seven Strategies on How to Use Stories to Increase Learning and Facilitate Training
  • Dealing with Difficult Issues in Training
  • Conclusion to Section Two
  • Introduction to Section Three
  • Capturing Learning Opportunities within Your Organization
  • New Accountabilit—Non-Financial Measures of Performance
  • Discovery Learning—The Driving Force behind Achieving Real Organizational Change
  • The Integrated Approach to Leadership Development
  • Independent Means—Taking Control of Internal Knowledge and Minimizing Dependency on External Expertise
  • Return on Intelligence—The New ROI
  • Turnover—Slaying the Monster One Touch at a Time
  • Creating Credibility with Senior Management—A Simple Approach for Connecting Training to the Business
  • Work Learning—Beyond the Classroom
  • A Business Approach to Learning—Increasing Profits Through Marketing Methodologies
  • Conclusion to Section Three
  • Introduction to Section Four
  • Beyond ROI—To Boldly Go where No Training Evaluation Has Gone Before
  • Linking Learning Strategy to the Balanced Scorecard
  • Taking a Strategic Approach to Evaluation — Proving and Improving the Value of Training
  • Measure and Optimize Training's Impact
  • Formative Evaluation—Getting it Right the First Time
  • Measuring the Impact of Leadership—Fact or Fiction?
  • Transition Planning Steps for Building and Sustaining a Results-Based Learning Focus
  • Demonstrating Your Worth to Management with Credible, Business–Focused Results
  • We Know We Got There
  • A Four-Part Strategy for Communicating Business Value
  • Measuring Time to Proficiency
  • Making “Cents” from Your Training ROI—How Organizations Can Make Training Accountable
  • Conclusion to Section Four
  • Introduction to Section Five
  • What Makes a Good Trainer and Facilitator
  • Lifelong Learning
  • Learn to Communicate in Business-Speak
  • The Trainer as a CAPABLE Leader
  • Trusting Relationships in Learning
  • The Need for Personal Vision
  • Ten Strategies for Building Successful Partnerships
  • Developmental Assignments
  • Don't Fight the Future
  • Five Ideas on How to Take Charge of Your Recharging
  • Conclusion to Section Five
  • Who's Who in Training and Development
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