Training Ain't Performance

  • 3h 22m
  • Erica J. Keeps, Harold D. Stolovitch
  • Association for Talent Development
  • 2004

Training Ain't Performance is a whimsical, entertaining, and solidly written book that takes on the subject of human performance. From its first chapter, "Show me the Money," to its concluding chapter, "Hit or Myth: Separating Fact from Workplace Performance Fiction," readers are gently guided toward an understanding of human performance improvement and how to use it for real organizational value.

About the Authors

Harold D. Stolovitch and Erica J. Keeps share a common passion—developing people. Together they have devoted a combined total of more than 70 years to make workplace learning and performance both enjoyable and effective. Their research and consulting activities have involved them in numerous projects with major corporations such as Hewlett-Packard, Sun Microsystems, oracle, General Motors, Bell Canada, Telecom Asia, Canadian Pacific Railway, Alcan, Prudential, Century 21, and many others. Stolovitch and Keeps are the principals of HAS Learning & Performance Solutions LLC., specialists in the application of instructional technology to business, industry, government, and the military. Together, they are co-editors of both editions of the award-winning Handbook of Human Performance Technology: A Comprehensive Guide for Analyzing and Solving Performance Problems in Organizations and Improving Individuals and Organizational Performance Worldwide published by Jossey-Bass/Pfeiffer. Stolovitch and Keeps are co-editors and co-authors of the Learning and Performance Toolkit series published by Pfeiffer. They are also the authors of the award-winning best-seller, Telling Ain’t Training, published by ASTD Press.

In this Book

  • Show Me the Money!
  • What's in a Word?
  • The Performance System
  • What's My Greatest Performance Block?
  • Engineering Effective Performance
  • From Training Order-Taker to Performance Consultant
  • Why Training Fails: Maybe Necessary... Rarely Sufficient
  • Panoply of Performance Interventions
  • Making it Happen
  • The Bottom Line: Demonstrating the Return-on-Investment of Your Interventions
  • Hit or Myth: Separating Fact From Workplace Performance Fiction
  • The Finale but Not the End
  • For Further Reading
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