Understanding Emotional Intelligence: Strategies for Boosting Your EQ and Using it in the Workplace
- 3h 30m
- Frances Kay, Neilson Kite
- Kogan Page
- 2012
Emotional intelligence, more than IQ and technical knowhow, gives a valuable competitive edge to organizations and is crucial to the success of individuals. There is now wide recognition that positive behaviors are just as important as technical expertise. Qualities associated with emotional intelligence -- motivation, self-awareness, getting along with people, leadership ability -- now matter more than academic intelligence in getting both a job and success within a career.
Understanding Emotional Intelligence shows readers how to use emotional intelligence in the workplace. It covers topics such as self-awareness, self-motivation, relationship management, how to assess and develop your emotional intelligence, habits of emotionally intelligent people, how to develop an emotionally aware organization, and how to use EQ as a management strategy.
About the Authors
Frances Kay works with organizations in the field of research and corporate development. Her latest book is Successful Networking, published by Kogan Page in 2010.
Neilson Kite has been widely published in the media on business topics and recently undertook ground-breaking work for the United Nations’ International Trade Centre and the European Union. He is a regular speaker at national and international conferences on management, marketing and communications topics.
In this Book
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Understanding Emotional Intelligence—Strategies For Boosting Your EQ And Using It In The Workplace
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Introduction
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Emotional Intelligence Explained And Illustrated
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Emotional Intelligence Building Blocks
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Ten Character Traits Of Emotionally Intelligent People And Ten Of Those Who Are Not
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Emotions And Their Impact On Work And Life
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Emotional Intelligence And The Roles People Play
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The Evolution Of An Emotionally Intelligent Organization
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Emotional Intelligence Blind Spots
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Persuasiveness In Business
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Emotional Intelligence And 20 Business Situations You Could Face
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Emotional Intelligence And The Personal Situations You Face
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The Importance Of Emotional Intelligence In The World Of Social Media And Mobile Communications ... And The Law Of Unintended Consequences
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Measuring Your Emotional Intelligence
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